Service Support Field Advisor: Expert Vehicle Liaison

7 days ago


Chicago, Illinois, United States Rivian Full time
About the Role

Rivian is on a mission to keep the world adventurous forever. As a Service Support Field Advisor, you will be the on-site liaison between our Centralized Service Support Operations Center and Service Center Operations.

The ideal candidate will have 3-5 years of experience in customer-facing roles, preferably in the automotive industry. You will be responsible for providing exceptional customer service, explaining complex vehicle technology, and documenting customer concerns and resolutions.



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