Automotive Service Department Head

5 days ago


Chicago, Illinois, United States Murgado Automotive Group Full time

Murgado Automotive Group is a leader in the automotive industry, representing top brands and delivering exceptional service to our customers. We are committed to providing a dynamic and supportive work environment where team members can thrive and grow.

We are currently seeking a highly motivated and experienced Automotive Service Department Head to lead our service department to new heights. As the head of our service department, you will play a key role in ensuring the success and efficiency of our operations.

Job Description:

You will be responsible for overseeing all aspects of the service department, including staffing, training, and performance management. You will also ensure that service advisors provide exceptional customer service and maintain high levels of customer satisfaction.

Responsibilities:

  • Oversee all aspects of the service department, including staffing, training, and performance management.
  • Ensure that service advisors provide exceptional customer service and maintain high levels of customer satisfaction.
  • Monitor service department performance metrics and implement strategies to improve efficiency and profitability.
  • Manage scheduling and workflow to optimize technician productivity and minimize customer wait times.
  • Ensure compliance with company policies, procedures, and safety standards.

Qualifications:

To succeed in this role, you must have previous experience in automotive service management or a related field. You should also possess strong leadership and management skills, with the ability to motivate and inspire a team. Additionally, you should have excellent communication and interpersonal skills, as well as proficiency with automotive service management software and computer systems.

Benefits:

As an Automotive Service Department Head at Murgado Automotive Group, you can expect a competitive salary of approximately $80,000 per year, plus bonus opportunities. You will also receive a comprehensive benefits package, including health insurance and retirement plans. Furthermore, you will have opportunities for career advancement within the company and ongoing training and professional development opportunities.

About Murgado Automotive Group:

Murgado Automotive Group is an equal opportunity employer. We do not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, marital/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status, or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland Security.

  • Chicago, Illinois, United States Murgado Automotive Group Full time

    Drive Your Career with Murgado Automotive GroupAbout the JobMurgado Ford of Chicago is seeking a Mobile Service Coordinator to play a key role in our growing mobile service program.Your Responsibilities:Schedule and Coordinate Mobile Service Appointments: Arrange appointments for customers, ensuring efficient scheduling and route optimization.Customer...


  • Chicago, Illinois, United States Baethke Plumbing Full time

    Job OverviewBaethke Plumbing, a premier plumbing company serving the Chicago area for over 30 years, seeks an experienced and driven Plumbing Department Head to lead our service department's growth.This pivotal role will focus on driving sales growth, managing key client relationships, and ensuring the service department meets performance goals. The ideal...


  • Chicago, Illinois, United States Murgado Automotive Group Full time

    Murgado Ford of Chicago, a distinguished member of the Murgado Automotive Group, is committed to delivering exceptional customer service and a world-class experience. We are seeking a detail-oriented and motivated Automotive Title Coordinator to join our team.Job Summary:As an Automotive Title Coordinator, you will play a pivotal role in ensuring all vehicle...


  • Chicago, Illinois, United States Murgado Automotive Group Full time

    Service Advisor OpportunityAre you passionate about delivering exceptional customer service and ensuring the highest level of satisfaction for our clients? Do you have a strong knowledge of automotive service and repair procedures? We are seeking a skilled Service Advisor to join our team at Honda of Downtown Chicago, a leading dealership in the Murgado...


  • Chicago, Illinois, United States McGrath Imports Parent Full time

    We are seeking a highly skilled and detail-oriented Automotive Service Specialist to join our team at McGrath Imports Parent.Company OverviewAs a leading provider of automotive services, we pride ourselves on delivering exceptional customer experiences and fostering a culture of excellence among our employees.Estimated Salary Range$16.50 - $19.00 per hour,...


  • Chicago, Illinois, United States McGrath Acura of Downtown Chicago Full time

    Job SummaryWe are seeking an experienced Automotive Service Technician to join our team at McGrath Acura of Downtown Chicago. As a key member of our service department, you will be responsible for performing high-quality repairs and maintenance on luxury vehicles.About UsMcGrath Acura of Downtown Chicago is committed to providing exceptional customer service...


  • Chicago, Illinois, United States Toyota of Lincoln Park Full time

    Job OverviewWe are currently seeking a skilled and experienced Automotive Service Manager to join our team at Toyota of Lincoln Park. This is a fantastic opportunity for a career-minded individual to take on a leadership role in our busy service department.


  • Chicago, Illinois, United States McGrath Acura of Downtown Chicago Full time

    About the RoleWe are seeking a skilled Automotive Service Technician to join our team at McGrath Acura of Downtown Chicago. As an essential member of our service department, you will play a critical role in ensuring our customers' vehicles receive top-notch maintenance and repairs.


  • Chicago, Illinois, United States Cresset Full time

    Cresset Asset Management, an SEC-registered investment advisor, is seeking a seasoned Head of Billing to lead its dynamic billing team. The ideal candidate will possess exceptional leadership skills, a strong service orientation, and extensive experience in billing management.As a key member of the Finance Department, this role requires the ability to manage...


  • Chicago, Illinois, United States Auto Service 1 Full time

    Job OverviewWe are seeking a highly skilled Advanced Automotive Repair Specialist to join our team at Auto Service 1 in Chicago, IL. This full-time position offers a competitive salary ranging from $100,000 to $130,000/year, performance-based compensation, and benefits that support career growth.


  • Chicago, Illinois, United States Monro Muffler Brake Full time

    About the CompanyMonro Muffler Brake is a leading provider of automotive services and tire solutions in the United States. With over 1,300 locations across 32 states, we strive to deliver exceptional service to our customers while fostering a supportive work environment for our team members.


  • Chicago, Illinois, United States McGrath Acura of Downtown Chicago Full time

    We are seeking a highly skilled Automotive Transaction Specialist to join our team at McGrath Acura of Downtown Chicago.**Job Summary:**The Automotive Transaction Specialist is responsible for processing customer payments, managing cash registers, and providing exceptional customer service in an automotive dealership setting. This role involves handling...


  • Chicago, Illinois, United States Napleton Auto Group National Dealership Full time

    Job SummaryNapleton Downtown Chevrolet Buick GMC Hyundai Genesis is a prominent national dealership seeking an experienced Automotive Parts Sales Specialist to join our team. This full-time role offers excellent compensation and benefits, including a salary range of $42,500 to $55,000 per year, depending on experience and time in the position. We are...


  • Chicago, Illinois, United States CITY FOOD EQUIPMENT CO Full time

    We are seeking an experienced Automotive Parts Logistics Manager to oversee the management of parts inventory at our City Food Equipment Co. location.Job DescriptionAs an Automotive Parts Logistics Manager, you will be responsible for managing the flow of parts into and out of our facility, ensuring that we have the necessary inventory levels to meet...


  • Chicago, Illinois, United States Illinois Institute of Technology Full time

    {"Responsibilities": "As the Head of Access and Technical Services at the Illinois Institute of Technology, you will oversee the Library's technical services and access operations, ensuring the seamless delivery of resources to the university community.Key responsibilities include establishing and monitoring workflows related to acquisitions, cataloging,...


  • Chicago, Illinois, United States Mercedes-Benz of Chicago Full time

    Company OverviewAt Mercedes-Benz of Chicago, we strive to deliver exceptional guest experiences through our pursuit of excellence. Our commitment to innovation and integrity has led us to become part of the nation's #1 family-owned automotive group.Estimated Salary: $45,000 - $65,000 per year, depending on experience and qualifications.Job DescriptionThe...


  • Chicago, Illinois, United States Fletcher Jones Audi Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at Fletcher Jones Audi.The successful candidate will provide exceptional customer service, administrative support, and on-the-job learning opportunities in the automotive industry.


  • West Chicago, Illinois, United States Haggerty Ford, Inc. Full time

    Job Title: Automotive Mechanic SpecialistEstimated Salary: $45,000 - $65,000 per year.About Haggerty Ford, Inc.Haggerty Ford, Inc. is a leading automotive dealership group in the region, with a reputation for reliability and customer satisfaction. Our team of experienced professionals is dedicated to providing top-notch service and repair for all makes and...


  • Chicago, Illinois, United States Rush University Medical Center Full time

    Rush University Medical Center is a leading academic health system that prioritizes excellence in patient care, education, and research.The estimated salary for this role is $250,000 - $300,000 per year, depending on experience and qualifications.About the PositionWe are seeking an exceptional Section Head to lead our Laryngology and Voice Program. The ideal...


  • Chicago, Illinois, United States Bridgeway Professionals Full time

    Company OverviewBridgeway Professionals is a dynamic organization seeking a seasoned professional to lead its engineering department.Salary RangeThe estimated annual base salary for this position is $150,000 - $250,000 depending on experience and qualifications.Job DescriptionThe Director of Engineering will oversee the engineering department, ensuring...