Host
2 days ago
We are seeking a friendly and organized individual to join our team as a Host. As a Host, you will be responsible for greeting customers in a welcoming manner and ensuring a seamless dining experience.
Key Responsibilities:
- Welcome and greet arriving guests, ensuring a warm and inviting atmosphere.
- Seat guests at tables, manage reservations, and maintain a smooth flow of operations.
- Respond promptly and courteously to any requests, providing exceptional customer service.
- Knowledge of Straz Center menus and products is essential.
- Handle cash accurately and maintain a clean and organized service area.
- Be ready and willing to assist servers as situations arise, ensuring a positive experience for all guests.
- Maintain high standards of personal appearance and grooming, adhering to our uniform and nametag policy.
- Complete daily paperwork neatly and accurately, ensuring timely and efficient processing.
Requirements:
- Ability to work a schedule that may include nights, weekends, and holidays.
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
- Customer service skills and experience are highly valued.
- Be able to work in a stand-up position for extended periods, with a minimum of 5 hours.
- Prior experience as a Host in a full-service, high-volume restaurant is preferred but not required.
Physical Demands:
The physical demands of this role include remaining stationary for extended periods, using a computer and telephone, and occasionally moving up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this job.
Work Environment:
The Straz Center for the Performing Arts is an equal opportunity employer committed to being an inclusive workplace. We strongly believe in the importance of having a diverse group of individuals represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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