Host/Hostess

1 day ago


Tampa, Florida, United States Rusty Pelican Tampa Full time
Job Overview

Rusty Pelican Tampa is seeking a skilled and charismatic Host/Hostess to provide exceptional guest service and ensure a seamless dining experience for our patrons.

Key Responsibilities
  • Greet guests with a warm and welcoming attitude, setting the tone for a memorable dining experience.
  • Manage the seating chart with precision, balancing guest preferences and server sections to maximize efficiency and satisfaction.
  • Provide accurate wait times and ensure guests are comfortable during their wait, maintaining a high level of communication and transparency.
  • Answer phone calls, take reservations, and manage the guest list with a high level of accuracy and attention to detail.
  • Maintain a clean and organized front-of-house area, including the host stand and entryway, to create a positive first impression.
  • Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience and maintain a high level of teamwork and collaboration.
  • Handle guest inquiries and concerns with professionalism and a positive attitude, resolving issues promptly and efficiently.
  • Assist with other tasks as needed, including helping with special events and maintaining a high level of adaptability and flexibility.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • A friendly, outgoing personality with a passion for customer service and a commitment to delivering exceptional guest experiences.
  • Ability to multitask and stay calm under pressure in a fast-paced environment, with a high level of organizational skills and attention to detail.
  • Prior experience as a host/hostess or in a customer-facing role is preferred, but not required.
  • Must be able to work flexible hours, including evenings, weekends, and holidays, with a high level of adaptability and flexibility.
Physical Demands
  • Must be able to walk and stand for hours at a time, with the ability to lift and carry up to 10-30lbs.

Rusty Pelican Tampa is an Equal Opportunity Employer, committed to providing a diverse and inclusive work environment. We recognize that people are our finest asset and strive to create a workplace that is free from discrimination and harassment.

We use eVerify to confirm U.S. Employment eligibility and maintain a drug-free workplace. All job offers are contingent upon successfully passing pre-employment background checks.



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