VP Branch Manager

7 days ago

Brooklyn, New York, United States Citigroup Inc Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to lead our team and drive sales growth in our Brooklyn, New York location. As a key member of our retail banking team, you will be responsible for providing full leadership and direction to a team of employees, growing sales and client base in coordination with the consumer sales team.

Key Responsibilities
  • Develop and execute sales plans to drive individual production goals, including building referral networks and relationships with internal partners and external contacts.
  • Create an environment through activity-based coaching and performance development, and implement coaching plans to develop employees' skill sets to achieve personal and branch goals.
  • Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities, and execute business plans to achieve expected goals in all business categories.
  • Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition, and ensure clients receive optimal service and monitor operational controls.
  • Collaborate with branch partners to successfully achieve goals, build customer relationships, and deliver customer service.
  • Leverage workforce planning tools to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals.
  • Integrate segment partners, partner with Assistant Managers, and partner with the Division Operations team to drive sales and drive outbound sales activities, including representing Citi and building partnerships in the community.
  • Conduct daily proof processes to ensure adherence to operational requirements, investigate controllable losses among branch staff, provide coaching, and manage performance on decisions used.
  • Lead the hiring process and coordinate performance management, compensation, communication, and employee evaluation of branch staff.
  • Responsible for planning, budgeting, and policy formulation, and involved in short-term planning and resource planning.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
Requirements
  • 6-10 years of relevant experience required.
  • Previous experience in banking or financial industry preferred.
  • Sales management experience preferred.
  • Registered or willing to register as mortgage loan originator with Nationwide Mortgage Licensing.
  • Obtain or willing to obtain unique identifier from Registry.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Consistently demonstrates analytic skills.
  • Bachelor's Degree/University degree or equivalent experience.
  • Master's degree preferred.
Job Details
  • Job Family Group: Consumer Sales.
  • Job Family: Branch Sales.
  • Time Type: Full time.
  • Primary Location: Brooklyn, New York, United States.
  • Primary Location Full Time Salary Range: $107,120.00 - $160,680.00.

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