Associate Director of Care Management

7 days ago

Brooklyn, New York, United States ICL Full time
Job Summary

We are seeking a highly experienced and skilled professional to join our team as the Associate VP of Pathways to Wellness. This role will provide clinical, administrative, and financial oversight to our Case Management Programs, Health Home Plus, and other care coordination programs.

Key Responsibilities
  • Develop and implement strategic goals for our care management agency that align with Lead Health Homes goals and other programs in our portfolio.
  • Act as a liaison between our agency and community organizations.
  • Help create targets for growth and implement and monitor adherence to plans for outreach and ground-up referrals.
  • Implement and monitor systems related to clinical, operational, and billing compliance according to regulations, policies, and procedures of Lead Health Homes and other relevant guidelines.
  • Create and conduct trainings for staff to ensure quality and understanding of job functions.
  • Collaborate with the SVP and Finance Department to create and manage within budget, oversee Program Administrator to manage reimbursement for services, and maximize reimbursement.
  • Ensure ongoing understanding of all policies, procedures, requirements, and changes.
  • Work with staff and members to achieve optimal outcomes.
Requirements
  • Licensed Psychologist or Licensed Social Worker (LCSW preferred) with current, valid NYS registration or master's level degree with 3 years of supervisory experience in the care management field.
  • Training and Experience: 3 years minimum progressive administrative and/or supervisory experience in the care management service field.
  • Good understanding of state and city OMH, NYCDHMH regulations, and community-based programs, services, and resources.
  • Ability to build teams, lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services.
  • Ability to multi-task, meet deadlines, and manage resources, including money, material, time, and people.
  • Serves as a role model to staff and members.
  • Ability to effectively communicate and interact with auditors, regulatory bodies, members, staff, colleagues, public, other agencies, and their staff, and third-party insurance personnel.

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