Hotel Manager
5 days ago
Discover a fulfilling career at ADERO Scottsdale Resort
We are seeking an experienced and motivated Hotel Front Desk Supervisor to join our team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
About the Job
This role involves overseeing the front desk operations, managing guest relationships, and ensuring seamless check-in and check-out processes. You will also be responsible for handling room assignments, resolving guest complaints, and maintaining accurate records.
Responsibilities:
- Maintain high standards of customer service and ensure that all guests receive a warm and welcoming experience.
- Manage room assignments, including allocating rooms, handling requests, and resolving issues.
- Respond promptly to guest inquiries and resolve any concerns in a professional and courteous manner.
- Collaborate with housekeeping, food and beverage, and other departments to ensure seamless operations.
- Monitor and maintain accurate records of guest interactions, room status, and other relevant information.
Requirements:
- Bachelor's degree in Hospitality, Business Administration, or related field (or equivalent experience).
- At least 2-3 years of progressive experience in a hotel front desk or supervisory role.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to multitask, prioritize tasks, and manage time efficiently.
- Basic knowledge of computer systems and software applications, including property management systems.
Benefits:
- Competitive salary range: $45,000 - $60,000 per year, based on experience.
- Affordable health insurance, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Generous paid time off and holidays.
- Employee assistance program.
About Us:
ADERO Scottsdale Resort is a luxurious resort located in the heart of Scottsdale, Arizona. We offer stunning views, upscale amenities, and exceptional service to our discerning guests. As a member of our team, you will have access to ongoing training and development opportunities, as well as a comprehensive benefits package.
Apply Now:
Submit your application through our website or email us at [hr@aderoscottsdale.com](mailto:hr@aderoscottsdale.com). Please include your resume, cover letter, and any relevant certifications or licenses.
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