Hotel Manager

5 days ago


Scottsdale, Arizona, United States Aimbridge Hospitality Full time

Discover a fulfilling career at ADERO Scottsdale Resort

We are seeking an experienced and motivated Hotel Front Desk Supervisor to join our team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

About the Job

This role involves overseeing the front desk operations, managing guest relationships, and ensuring seamless check-in and check-out processes. You will also be responsible for handling room assignments, resolving guest complaints, and maintaining accurate records.

Responsibilities:

  • Maintain high standards of customer service and ensure that all guests receive a warm and welcoming experience.
  • Manage room assignments, including allocating rooms, handling requests, and resolving issues.
  • Respond promptly to guest inquiries and resolve any concerns in a professional and courteous manner.
  • Collaborate with housekeeping, food and beverage, and other departments to ensure seamless operations.
  • Monitor and maintain accurate records of guest interactions, room status, and other relevant information.

Requirements:

  • Bachelor's degree in Hospitality, Business Administration, or related field (or equivalent experience).
  • At least 2-3 years of progressive experience in a hotel front desk or supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to multitask, prioritize tasks, and manage time efficiently.
  • Basic knowledge of computer systems and software applications, including property management systems.

Benefits:

  • Competitive salary range: $45,000 - $60,000 per year, based on experience.
  • Affordable health insurance, dental, and vision coverage.
  • 401(k) retirement plan with company match.
  • Generous paid time off and holidays.
  • Employee assistance program.

About Us:

ADERO Scottsdale Resort is a luxurious resort located in the heart of Scottsdale, Arizona. We offer stunning views, upscale amenities, and exceptional service to our discerning guests. As a member of our team, you will have access to ongoing training and development opportunities, as well as a comprehensive benefits package.

Apply Now:

Submit your application through our website or email us at [hr@aderoscottsdale.com](mailto:hr@aderoscottsdale.com). Please include your resume, cover letter, and any relevant certifications or licenses.



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