Residential Services Assistant Manager

2 weeks ago


Norwich, New York, United States ACHIEVE Full time
Job Overview

Position Title: Assistant Residence Manager

Employment Type: Full Time, 2nd Shift, Competitive Wage

Training: Comprehensive training provided at no cost

This role serves as an entry-level supervisory position, offering a valuable opportunity to acquire experience and cultivate the skills essential for advancement within the human services sector. Potential career paths include roles such as Program Managers and Directors.

Key Responsibilities:

  • Oversee, mentor, and guide Direct Support Professionals (DSPs) during shifts, addressing any personnel-related concerns with management.
  • Assist residents in enhancing their personal care and independent living skills through effective training.
  • Organize and facilitate social and recreational activities for residents.
  • Ensure appropriate supervision of residents both within the residence and in community settings.
  • Provide financial management training to residents, covering budgeting, banking, and responsible purchasing.
  • Manage residents' personal allowances in compliance with agency financial protocols.
  • Respond to crises and emergencies in accordance with established agency policies.
  • Administer first aid as necessary, adhering to accepted practices.
  • Ensure compliance with medication administration procedures by both self and DSPs.
  • Monitor and address the dietary and nutritional needs of residents.
  • Facilitate transportation for residents as required.
  • Accompany residents to medical appointments, ensuring proper documentation and follow-up.
  • Maintain cleanliness of the residence and its contents as directed.
  • Serve as a role model for both residents and staff.
  • Conduct fire drills and complete necessary documentation, reporting any evacuation challenges.
  • Participate in an on-call rotation to provide emergency coverage as needed.

Qualifications:

  • Strong interpersonal, written, and verbal communication skills, along with effective time management and organizational abilities.
  • Availability to work scheduled hours, including potential overtime, weekends, and holidays, while maintaining acceptable attendance as per agency policy.
  • Proficiency in computer systems and software relevant to departmental needs.
  • Able to create and present detailed written reports and respond to inquiries regarding them.
  • Exhibit sound judgment in both routine and emergency situations.
  • Physical capability to perform required certifications and lift up to fifty (50) pounds.

Minimum Qualifications:

  • Associate's Degree with two (2) years of experience in working with the OPWDD population preferred, or a High School Diploma/GED with relevant experience deemed satisfactory by the reviewing agency.
  • Possession of a valid driver's license acceptable to the agency's insurance provider.


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