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Residential Support Supervisor

2 months ago

Norwich, New York, United States ACHIEVE Full time
Job Overview

Position Title: Assistant Residential Manager

Employment Type: Full Time, 2nd Shift, Competitive Wage

Comprehensive Training Provided: All training is fully compensated and facilitated.

This role serves as an entry-level supervisory opportunity, allowing individuals to gain valuable experience and cultivate the skills essential for career advancement within the human services sector. Potential career progression includes roles such as Program Managers and Directors.

Key Responsibilities:

  • Oversee, mentor, and guide Direct Support Professionals (DSPs) during shifts, addressing any personnel issues with the Program Manager or relevant administration.
  • Assist residents in enhancing their personal care and independent living skills through training and support.
  • Organize and facilitate social and recreational activities for residents.
  • Provide supervision to residents both within the residence and in community settings as appropriate.
  • Educate residents on financial management, including budgeting and banking practices.
  • Manage residents' personal allowances in compliance with agency financial protocols.
  • Respond to crises and emergencies in accordance with agency policies.
  • Administer first aid as necessary, adhering to accepted practices.
  • Ensure compliance with medication administration protocols and documentation requirements.
  • Monitor residents' dietary and nutritional needs.
  • Facilitate transportation for residents as needed.
  • Accompany residents to medical appointments, ensuring proper documentation and follow-up.
  • Maintain cleanliness of the residence and its contents as directed.
  • Serve as a role model for both residents and staff.
  • Conduct fire drills and complete necessary documentation, reporting any challenges encountered.
  • Participate in an on-call rotation to provide emergency coverage as required.

Qualifications:

  • Strong interpersonal, written, and verbal communication skills, along with effective time management and organizational abilities.
  • Willingness to work scheduled hours, including potential overtime, weekends, and holidays, while maintaining satisfactory attendance as outlined in the agency's Employee Manual.
  • Proficient in computer usage, with knowledge of agency operating systems and relevant software.
  • Able to produce and present detailed written reports and address inquiries regarding them.
  • Exhibit sound judgment in both routine and emergency situations.
  • Physical capability to perform required certifications and lift up to fifty (50) pounds.

Minimum Qualifications:

  • Associate's Degree with two (2) years of experience working with the OPWDD population preferred, or a High School Diploma/GED with relevant experience deemed satisfactory by the reviewing agency.
  • Possession of a valid driver's license that meets the agency's insurance requirements.