Technical Customer Success Strategist
2 weeks ago
We are seeking a highly motivated Technical Customer Success Strategist to join our Amazon Connect team. As a key member of our team, you will work closely with customers to identify business challenges and develop tailored solutions to address them.
Your primary responsibilities will include:
- Designing and implementing customized contact center solutions for our customers
- Collaborating with cross-functional teams to understand customer requirements and develop tailored solutions
- Developing and delivering training programs to educate customers on best practices for contact center operations
- Providing ongoing support and maintenance to ensure optimal performance of our customers' contact center solutions
To succeed in this role, you must have a strong background in contact center technology and a proven track record of delivering exceptional customer experiences. You will also need excellent communication and project management skills, with the ability to work effectively with both technical and non-technical stakeholders.
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Technical Solutions Strategist
6 days ago
Herndon, Virginia, United States General Dynamics Information Technology Full timeOverview">We are seeking a highly skilled Technical Solutions Strategist to join our team at General Dynamics Information Technology. In this role, you will be responsible for developing and implementing technical solutions that meet the needs of our clients.
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Client Success Strategist
2 days ago
Herndon, Virginia, United States VBrick Full timeAbout the Position:The Client Success Strategist at Vbrick is responsible for ensuring the needs of high-value clients are met at the highest level. This role will involve building and maintaining strong, long-term relationships with key executives at assigned clients, identifying new business opportunities, and providing strategic guidance and expert...
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Cloud Infrastructure Strategist
6 days ago
Herndon, Virginia, United States ManTech Full timeKey ResponsibilitiesThe successful candidate will be responsible for leading the standardization and institutionalization of core data and case processing tools and infrastructure, ensuring seamless integration across client workflows. You will also conduct deep-dive interviews with analysts to evaluate current processes, identify inefficiencies, and create...
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Technical Sales Solutions Specialist
5 days ago
Herndon, Virginia, United States Deltek Full timeThe role of a Solution Architect at Deltek is to empower project-based businesses to achieve their goals. With 12+ years of relevant experience, you will support a diverse set of responsibilities overlapping the Deltek GovCon Services and Sales groups.You will collaborate with internal PPM-focused organizations to develop and drive a common PPM strategy...
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Data Analysis Strategist
4 weeks ago
Herndon, Virginia, United States IT Partners Full timeAbout the RoleWe are seeking an experienced Data Analysis Strategist to join our team at IT Partners. The successful candidate will be responsible for analyzing business requirements and providing research frameworks, statistical analysis, simulations, and analytical models to predict design decisions.Job DescriptionThe Operations Research Analyst will work...
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Cloud Customer Success Engineer
6 days ago
Herndon, Virginia, United States Amazon Full timeAbout the JobWe're seeking a Technical Support Engineer to join our Global Technical Support Team at AWS Elemental. As a member of this team, you'll provide technical support to enterprise customers, including small and large businesses with on-premises and cloud-based workflows.Responsibilities:Investigate and Resolve Customer Issues: You'll track,...
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Technical Solutions Strategist
5 days ago
Herndon, Virginia, United States General Dynamics Information Technology Full timeJob SummaryWe are seeking an experienced solutions architect to join our team at General Dynamics Information Technology (GDIT). As a trusted systems integrator for more than 50 years, GDIT provides information technology, systems engineering, professional services, and simulation and training to customers in various sectors.Key ResponsibilitiesProvide...
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Network Infrastructure Strategist
4 weeks ago
Herndon, Virginia, United States Tenica Global Solutions Full timeWe are seeking a highly skilled Network Infrastructure Strategist to join our team at Tenica Global Solutions. As a key member of our team, you will be responsible for designing and implementing network infrastructure solutions that meet the needs of our clients.Job SummaryThe ideal candidate will have a strong background in network design and...
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Cloud Architecture Strategist
4 weeks ago
Herndon, Virginia, United States Peraton Full timeAbout the RoleWe are seeking a highly skilled Cloud Architecture Strategist to join our team of qualified, diverse individuals. This position will be working 100% remote and will focus on cloud architecture and design across a multi-account multi-environment enterprise cloud offering.Key ResponsibilitiesLead the cloud architecture team and manage the cloud...
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Senior Relationship Strategist
4 weeks ago
Herndon, Virginia, United States VBrick Full timeJob OverviewAs a Senior Relationship Strategist, you will play a key role in cultivating and maintaining deep, strategic relationships with high-value clients, often including key decision-makers. You will be responsible for providing personalized service, identifying new business opportunities, and ensuring their needs are met at the highest level.Key...
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Digital Automotive Marketing Strategist
2 days ago
Herndon, Virginia, United States Team Velocity Full timeJob OpportunityAs a Digital Automotive Marketing Strategist at Team Velocity, you will play a crucial role in driving the success of our clients' websites and online presence. With a strong focus on proactive support and strategic planning, you will be responsible for building and maintaining relationships with a portfolio of clients, ensuring their needs...
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Technical Architect
2 weeks ago
Herndon, Virginia, United States Acclaim Technical Services Full timeSoftware Engineering PositionAbout UsAcclaim Technical Services is a leading provider of language, operations, and technology services to U.S. Federal agencies.We value diversity and inclusion in the workplace.Job OverviewWe are seeking a skilled Software Engineer to develop new automation capabilities utilizing infrastructure as code best practices and...
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Technical Support Specialist
4 weeks ago
Herndon, Virginia, United States Acclaim Technical Services Full timeJob OverviewAcclaim Technical Services is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies.We are actively hiring a Technical Support Specialist with TS/SCI clearance and polygraph to join our Alder Division working in Northern VA.The qualified candidate will provide support to a telephone and...
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Government Services Capture Strategist
6 hours ago
Herndon, Virginia, United States eTelligent Group LLC Full timeAbout the JobeTelligent Group LLC is looking for a skilled Government Services Capture Strategist to develop and execute capture strategies for high-priority Federal Government contracts. The ideal candidate will have at least 5 years of experience in capture management with a proven track record of winning large-scale government...
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Customer Success Manager Lead
6 days ago
Herndon, Virginia, United States ManTech Full timeAbout ManTech InternationalAt ManTech, we empower innovation for a safer world by leveraging our expertise in AI, data analytics, cloud migration, DevSecOps, and more to deliver innovative solutions that help protect national security while driving business growth.We are committed to making a difference in the lives of our employees, customers, and the...
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Customer Service Representative
2 days ago
Herndon, Virginia, United States Acclaim Technical Services Full timeJob OverviewAcclaim Technical Services, a leading provider of language, operations, and technology services, seeks an experienced Call Center Operator to join our Alder Division in Northern VA. This is a great opportunity to work with a diverse range of clients and develop your customer service skills.About the JobWe are looking for a professional who can...
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Chief Intelligence Business Growth Strategist
4 weeks ago
Herndon, Virginia, United States General Dynamics Information Technology Full timeJob Summary:GDIT is seeking a Chief Intelligence Business Growth Strategist to lead the identification, qualification, and pursuit of new business opportunities within the Intelligence Community. This role requires a deep understanding of the Intelligence Community, including organizational structure, mission priorities, and procurement methodology and...
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Digital Grid Solutions Strategist
4 weeks ago
Herndon, Virginia, United States Sierra Nevada Corporation Full timeJob SummaryWe are seeking a highly skilled Digital Grid Solutions Strategist to join our team at Sierra Nevada Corporation.About the RoleThis is a critical position that requires a deep understanding of multi-domain operations, joint all-domain command and control (JADC2), tactical datalinks, AI-driven big data solutions, and next-gen mission systems. The...
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Digital Transformation Portfolio Strategist
4 weeks ago
Herndon, Virginia, United States Avint Full timeDrive Digital Transformation InitiativesAvint LLC is a leading provider of digital transformation solutions, seeking an experienced Digital Transformation Portfolio Strategist to join our team in Northern Virginia. This pivotal role is responsible for driving digital transformation initiatives, overseeing program operations, and ensuring the successful...
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AWS Connect Success Specialist
2 weeks ago
Herndon, Virginia, United States Amazon Full timeAbout Amazon ConnectAmazon Connect is a leader in the Contact Center as a Service (CCaaS) category. As an AI-powered cloud contact center, we deliver a rapid pace of innovation that enables companies to unlock bar-raising experiences for customers and agents at lower cost.The PositionWe are seeking an experienced Contact Center as a Service (CCaaS) Customer...