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Office Operations Coordinator

2 months ago

Fredericksburg, Virginia, United States Capital Textile Service, Inc. Full time
Job Overview

Exciting career opportunity with a thriving, family-owned enterprise that has been serving clients for decades. This role is essential in facilitating the daily operations of the office by ensuring efficient office systems, delivering exceptional customer service, and overseeing support personnel.

The primary goal is to uphold financial integrity and operational accountability. This position is pivotal in achieving excellence in both internal and external customer service.

Key Responsibilities
  • Oversee operational processes for accounts payable, accounts receivable, inventory management, and customer relations.
  • Lead a customer-focused office environment with a dedicated team of service professionals.
  • Prepare and analyze daily, weekly, and monthly performance reports.
  • Maintain precise financial documentation.
  • Achieve high ratings in customer satisfaction surveys.
  • Ensure meticulous management of accounts receivable.
  • Provide assistance across various departments as needed.
  • Supervise staff responsible for direct customer interactions.
  • Foster open and respectful communication with colleagues, management, clients, and suppliers.
  • Encourage a culture of trust through honest and constructive dialogue.
Qualifications
  • High school diploma or equivalent qualification.
  • Proficient in computer usage, with advanced skills in Microsoft Word and Excel.
  • Able to interpret purchase orders, packing slips, and shipping documents.
  • Capable of reading and acting on company-generated reports.
  • Comfortable engaging with all levels of management.
  • Exhibit a positive attitude and a collaborative spirit.
  • Demonstrated ability to lead and inspire by example.
Employee Benefits
  • Work within a supportive culture that values contributions and recognizes achievements.
  • Paid holidays and vacation time.
  • Comprehensive benefits package including medical, dental, short-term disability, vision, life insurance, and a 401k plan with a generous employer match.
Company Overview

Capital Textile Service, Inc. is a premier provider of linen rental and commercial laundry services. We cater to various sectors including hospitality, healthcare, and small businesses, offering a range of textile and hygiene solutions.

Our commitment to sustainability and social responsibility is at the core of our operations. We pride ourselves on helping our clients achieve their business objectives while minimizing their environmental footprint.

Capital Textile Service, Inc. is an Equal Opportunity Employer, dedicated to hiring qualified candidates without discrimination based on race, religion, gender, sexual orientation, age, national origin, disability, or veteran status.