Lawn Care Customer Advocate

3 days ago


Lincoln, Nebraska, United States Blue Skies Admin Services Full time

About Us:

We are a dynamic and growing lawn care company, committed to delivering exceptional customer experiences and building long-term relationships with our clients.

Job Title: Customer Service Representative

Location: Lincoln, NE

Job Type: Full-time

Salary: $31,600 - $38,800 per year (based on 35-40 hours/week)

Job Description:

This is an exciting opportunity to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering world-class customer experiences to our clients, working closely with our team to understand customer needs, and driving sales growth.

Key Responsibilities:

  • Customer Support: Provide excellent phone support to customers, answering questions, resolving issues, and addressing concerns in a timely and professional manner.
  • Account Management: Collaborate with internal teams to identify opportunities for customers to improve their yard experience and drive sales growth.
  • Communication: Develop and maintain strong relationships with customers, communicating effectively through phone, email, and other channels.

Requirements:

  • Customer Service Experience: Minimum 1 year of customer service experience in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex ideas in a clear and concise manner.
  • Problem-Solving Skills: Strong critical thinking and problem-solving skills, with the ability to analyze complex situations and develop effective solutions.

What We Offer:

  • Competitive Salary: $31,600 - $38,800 per year (based on 35-40 hours/week)
  • Full-Time Schedule: Monday - Friday, 35-40 hours/week
  • Vacation Pay: Accrued vacation time with pay
  • Sick Time Pay: Paid sick leave
  • Flexible Scheduling: Flexible scheduling to accommodate individual needs


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