Customer Support Representative: Financial Services Advocate

5 days ago


Lincoln, Nebraska, United States Fidelity Investments Full time
Job Overview

We are seeking highly motivated and customer-focused professionals to join our team as Financial Customer Associates. This full-time position offers a unique opportunity to make a positive impact on people's lives while working from the comfort of your own home.

In this role, you will be responsible for providing exceptional customer service, answering questions, and resolving issues related to our clients' 401(k) accounts. You will work closely with our training team to develop your skills and knowledge in the financial services industry.

No prior finance experience is required, and we encourage individuals from diverse backgrounds to apply. We offer a comprehensive training program, ongoing support, and opportunities for professional growth.

As a member of our team, you can expect:

  • A competitive salary of $35,000 - $40,000 per year, based on location and experience;
  • A dynamic and supportive work environment;
  • Ongoing training and development opportunities;
  • A chance to make a real difference in people's lives;
About the Role

This is an hourly phone position that requires strong communication and problem-solving skills. You will work Monday through Friday, 40 hours per week, with flexibility to work extra hours during peak call periods.

Fidelity Investments is committed to creating a culture of inclusion and belonging. We believe that diversity of thought, background, and experience makes us stronger and more effective as an organization.



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