Dream Yard Support Professional

3 weeks ago


Lincoln, Nebraska, United States Blue Skies Admin Services Full time

Overview:

We are a passionate team at Blue Skies Admin Services, dedicated to revolutionizing the lawn care industry through exceptional customer experiences and innovative approaches.

Job Title: Customer Service Representative

Location: Lincoln, NE

Job Type: Full-time

Salary: $31,600 - $38,800 per year (based on 35-40 hours/week)

Job Description:

This role offers the perfect blend of customer service, sales, and teamwork, making it an ideal opportunity for those who thrive in fast-paced environments.

Main Responsibilities:

  • Customer Support: Provide expert phone support to customers, addressing their inquiries, resolving issues, and fostering strong relationships.
  • Account Management: Partner with internal teams to identify opportunities for customers to enhance their yard experience, driving sales growth and customer satisfaction.
  • Communication: Develop and maintain robust relationships with customers, utilizing phone, email, and other channels to deliver seamless experiences.

Requirements:

  • Customer Service Experience: At least 1 year of customer service experience in a dynamic environment.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and concisely.
  • Problem-Solving Skills: Strong analytical and problem-solving skills, enabling you to tackle complex situations and devise effective solutions.

Perks:

  • Competitive Salary: $31,600 - $38,800 per year (based on 35-40 hours/week)
  • Full-Time Schedule: Monday - Friday, 35-40 hours/week
  • Vacation Pay: Accrued vacation time with pay
  • Sick Time Pay: Paid sick leave
  • Flexible Scheduling: Flexible scheduling to suit individual needs
],

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