Branch Sales and Service Representative

1 week ago


Mason, United States PNC Full time
Job Overview

PNC is seeking a highly motivated and customer-focused individual to join our Retail Branch Banking team as a Branch Sales and Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, building strong relationships, and driving sales growth.

Key Responsibilities
  • Customer Engagement: Develop and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions to meet their goals.
  • Sales and Service: Proactively engage with customers to identify sales opportunities, provide product and service recommendations, and deliver exceptional customer service.
  • Product Knowledge: Stay up-to-date on PNC's products and services, including banking, lending, and investment solutions, to effectively advise customers and drive sales growth.
  • Risk Management: Adhere to PNC's risk management policies and procedures, ensuring a safe and secure environment for customers and employees.
  • Team Collaboration: Work closely with colleagues to achieve team goals, share best practices, and provide support to ensure seamless customer experiences.
Requirements
  • Customer Focus: Demonstrate a passion for delivering exceptional customer experiences, with a strong understanding of customer needs and preferences.
  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively engage with customers and colleagues.
  • Product Knowledge: Have a strong understanding of PNC's products and services, with the ability to effectively advise customers and drive sales growth.
  • Risk Management: Demonstrate a strong understanding of PNC's risk management policies and procedures, with the ability to ensure a safe and secure environment for customers and employees.
  • Teamwork: Possess strong teamwork skills, with the ability to work collaboratively with colleagues to achieve team goals.
What We Offer
  • Competitive Compensation: Receive a competitive salary and bonus structure, with opportunities for career growth and advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and employee assistance programs.
  • Professional Development: Participate in ongoing training and development opportunities, with the ability to enhance your skills and knowledge in areas such as sales, customer service, and risk management.
  • Collaborative Work Environment: Join a dynamic and supportive team environment, with opportunities to build strong relationships with colleagues and contribute to the success of PNC.

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