Current jobs related to Customer Service Representative - Mason - Kelly

  • Customer Service Representative

    2 weeks ago

    Mason, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: 60C50900B4C84C938D956032CE2EEA4D [Customer Service Representative] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file...

  • Customer Service Representative

    2 months ago

    Mason, United States Kelly Services, Inc. Full time

    #x 9; Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in incre Customer Service Representative, Customer Service, Representative, Retail, Staffing

  • Customer Service Representative

    3 weeks ago

    Mason, Ohio, United States Global Channel Management Full time

    About the JobCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our customers through various channels.Key ResponsibilitiesProvide high-quality...

  • Customer Service Representative

    2 weeks ago

    Mason, Ohio, United States Kenwood Dealer Group Inc Full time

    Customer Experience RepresentativeKenwood Dealer Group Inc is seeking a Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for answering phone lines for our 16 area locations and transferring them to the correct area. You will need to respond accurately and efficiently to callers, explain...

  • Customer Service Representative

    2 weeks ago

    Mason, Ohio, United States Global Channel Management Full time

    About the role: We are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. The ideal candidate will have 2+ years of experience in customer-facing roles and be available to work from 12:30pm until midnight, Monday to Friday, and 10:30am to 7pm on Saturdays. Key responsibilities include: Providing...

  • Customer Service Representative

    1 month ago

    Mason, Ohio, United States Russell Tobin Full time

    Job Title: Customer Service RepresentativeRussell Tobin is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional phone support to our clients.Job Summary:This is a remote customer service role that requires strong communication and problem-solving...

  • Customer Service Representative

    2 weeks ago

    Mason, Ohio, United States Multi-Color Corporation MCC Full time

    Join Our Team as a Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering world-class service to our customers, providing timely and accurate information regarding their purchase...

  • Customer Service Representative

    4 weeks ago

    Mason, Ohio, United States Kenwood Dealer Group Inc Full time

    Customer Experience RepresentativeKenwood Dealer Group Inc is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and...

  • Customer Service Representative

    1 month ago

    Mason, Ohio, United States Russell Tobin Full time

    Job Title: Customer Service RepresentativeRussell Tobin's client, a leading global eyewear company, is seeking a Customer Service Representative to work remotely from Mason, OH. This is a contract/remote position with a pay rate of $15-$17 per hour and a duration of 3+ months with the possibility of extension.Key Responsibilities:Provide high-quality support...

  • Customer Service Representative

    4 weeks ago

    Mason, Ohio, United States Multi-Color Corporation MCC Full time

    Join Our Team as a Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our global service team, you will be responsible for delivering world-class customer service to our clients.Key Responsibilities:Provide timely and accurate information to...

  • Customer Service Representative

    3 weeks ago

    Mason, Ohio, United States Global Channel Management Full time

    About the JobWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our customer-facing team, you will be responsible for providing exceptional support and problem resolution to our customers through various channels.Key ResponsibilitiesProvide high-quality support and problem...

  • Customer Service Representative

    2 months ago

    Mason, United States Russell Tobin Full time

    Russell Tobin's client, the largest manufacturer and retailer in the US, is hiring for Customer Services Representative in Mason. OH. Job Opportunity: Customer Services RepresentativePosition: Consumer Services Representative Location: Remote (Local Candidates Only, within 60 miles of Mason, OH) Training Dates: October 7, 2024 – October 18, 2024 Training...

  • Customer Service Representative

    2 months ago

    Mason, United States Russell Tobin Full time

    Russell Tobin's client, the largest manufacturer and retailer in the US, is hiring for Customer Services Representative in Mason. OH. Job Opportunity: Customer Services Representative Position: Consumer Services Representative Location: Remote (Local Candidates Only, within 60 miles of Mason, OH) Training Dates: October 7, 2024 October 18, 2024 Training...

  • Customer Service Representative

    1 month ago

    Mason, Ohio, United States United Dairy Farmers Full time

    Customer Service RepresentativeAs a Customer Service Representative at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves the store satisfied and eager to return.Key Responsibilities:Greet guests with a warm and authentic hello, ensuring the store...

  • Customer Service Representative

    1 month ago

    Mason, Ohio, United States EVERSANA Company Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at EVERSANA Company. As a key member of our patient services support center, you will provide dedicated support to patients and doctors for activities related to benefit coverage, payments, reimbursements, denials, and...

  • Customer Service Representative

    2 weeks ago

    Mason, Ohio, United States Kelly Services, Inc. Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Kelly Services, Inc.Key Responsibilities:Provide exceptional customer service via phone and non-telephone channelsResolve customer issues utilizing department tools and resourcesCollaborate with field and store partners to deliver high-quality serviceUtilize business...

  • Customer Service Representative

    2 weeks ago

    Mason, Ohio, United States EVERSANA Company Full time

    Job DescriptionThe Customer Service Representative, or Program Specialist II, will provide dedicated support to patients and healthcare providers for activities related to benefit coverage, payments, reimbursements, denials, and general inquiry phone calls through our patient services support center.Essential Duties and Responsibilities:Provide personalized...

  • Customer Service Representative

    2 weeks ago

    Mason, Ohio, United States Domino's Pizza LLC Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Shift Leader. As a key member of our service team, you will be responsible for providing exceptional customer service and leading by example. Key responsibilities include:Key Responsibilities:Providing exceptional customer service and...

  • Bilingual Customer Service Representative

    7 days ago

    Mason, Ohio, United States Surge Staffing Full time

    Customer Service Representative Job DescriptionAt Surge Staffing, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for:Conducting service calls to ensure exceptional customer service and build strong relationships with our clients.Generating new business partnerships...

  • Customer Service Representative

    2 weeks ago

    Mason, Ohio, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our Point of Sales System.Ensure orders are organized and accurate.Contribute to...

Customer Service Representative

2 months ago

Mason, United States Kelly Full time
Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. We’re seeking full-time Remote Customer Service Representatives for our client, one of our top clients, one of the largest eye-wear companies in the world located in Mason, OH

Pay: $17.00 per hour

Hours of Operation/Business hours: Monday through Friday – 8:00am-9:00pm with a Saturday (Work schedule will fall between these hours, work schedule will be assigned after training is completed) Please note these hours/shifts could vary depending on the class/department.

Paid Training Schedule: First 2 to 2.5 to 2 weeks (virtual paid training and transition)
 
Start Date: Upcoming classes/TBD

*****NOTE: Remote- Must live within one hour driving distance from Mason, OH*****

GENERAL FUNCTION
The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Retail revenues and enhance the overall customer experience. Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems.

MAJOR DUTIES AND RESPONSIBILITIES
  • Assists customers telephonically and non-telephonically with service and support issues.
  • Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.
  • Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.
  • Ensures productivity, revenue generation, and quality levels are met to meet and exceed customer expectations
  • Uses courteous and professional language.
  • Works effectively in a team environment.
  • Creates a win-win resolution to problems.
BASIC QUALIFICATIONS
  • **Must live within 1.5 hour of Mason, OH**
  • High School or GED REQUIRED (Associates Degree preferred)
  • 1+ years’ experience in high-volume/call center experience required
  • Medical related background (medical billing, claims experience, in office experience in a medical setting) or Insurance experience is a plus
  • Ability to produce quality and professional written correspondence with customers.
  • Ability to demonstrate and perform basic math.
  • Must have critical thinking skills, problem-solving and adaptable abilities.
  • Must have high speed internet
  • Must be able to connect hardwire/ethernet, NO hotspots/WIFI
  • Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers.
  • Commitment to providing resolution to customer issues on the first contact.
  • Strong English comprehension and a good command of grammar
  • If offered the position, computer equipment will be provided while on assignment. Must be able to commit to pick up date and have reliable transportation. No exceptions.
Important information:
This position is recruited for by a remote Kelly office, not your local Kelly branch. Please apply to this job posting to be considered for this position. If you have any questions, please contact the recruiter at lisa.monsivais@kellyservices.com.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.