Restaurant Operations Manager
1 day ago
The General Manager is a key leadership role at Huddle House, responsible for driving restaurant profitability, quality of service, and customer satisfaction. This individual will create a positive work environment and dining experience for our guests, while coaching, mentoring, and caring for our team members.
Responsibilities- Meet or exceed budgets while focusing on cost of goods sold and EBITDA
- Manage all daily paperwork, including sales reports, red book information, shift inventories, and other necessary paperwork to ensure unit profitability
- Maintain the highest standards of cleanliness and sanitation in the unit at all times
- Complete monthly inspections using the Unit Inspection form in the red book
- Order all food and supplies needed to operate the unit on a daily basis
- Hire and discipline staff members
- Select and develop a staff member to assume all duties when out of the unit
- Hold monthly meetings with all employees to discuss relevant information
- Establish a visible presence in the community to drive business and increase sales
- Enforce all brand standards, company policies, and procedures
- Ensure accurate completion of new hire paperwork, timesheets, payroll data, disciplinary actions, and personal data sheets
- Train all levels of staff in proper operations of the unit for POS systems, back of house functions, and front of house operations
- Notify the District Manager or Vice President of Operations of any hurdles to success
- High School Diploma or completion of a GED
- Ability to communicate effectively with all hourly associates
- Ability to cover all shifts during normal operation
- Previous restaurant experience required
- Current ServSafe Certification
- Commitment to Excellence
- Work Hard
- Teamwork
- Make a Difference
- Have Fun
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