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Bilingual Client Intake Coordinator

2 months ago

Dallas, Texas, United States Manuel Diaz Law Firm PC Full time
Position Overview

Manuel Diaz Law Firm, PC is seeking a proactive Bilingual Client Intake Coordinator. This role is essential in delivering a comprehensive range of sales and customer support under the guidance of an Intake attorney.

Key Responsibilities

  • Conduct consultations with prospective clients
  • Facilitate effective communication with clients
  • Identify and gather pertinent case details
  • Prepare and organize basic legal documents and correspondence
  • Assist the team in collecting necessary documents from clients
  • Handle and route incoming phone calls
  • Maintain and update contact lists for potential client follow-ups

Required Qualifications & Skills

  • Strong customer service abilities
  • Proficient in computer applications (Microsoft Word, Outlook, Excel; Adobe Acrobat)
  • Fluent in both English and Spanish
  • Exceptional organizational and secretarial skills
  • Capability to manage multiple tasks and work effectively under pressure

Our mission is to foster a committed client relationship by delivering top-notch legal representation and an outstanding client experience. We value treating others with respect, maintaining a positive attitude, and exceeding expectations. Our department is expanding, offering significant opportunities for advancement in your immigration career. You will gain valuable experience in this role.

Job Type: Full-time

Benefits Include:

  1. 401(k)
  2. 401(k) matching
  3. Dental insurance
  4. Health insurance
  5. Life insurance
  6. Paid time off
  7. Vision insurance

Work Schedule: Monday to Friday

Work Location: One location