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Restaurant Operations Manager
2 months ago
The Shift Leader is a key member of the Dave's Hot Chicken team, responsible for ensuring seamless restaurant operations during their shift. This role requires strong leadership, communication, and problem-solving skills to drive team performance and deliver exceptional guest experiences.
Key Responsibilities- Supervise and motivate team members to achieve high standards of performance and productivity.
- Monitor and maintain restaurant cleanliness, safety, and security standards.
- Manage cash handling, inventory, and supplies to minimize waste and optimize resources.
- Develop and implement strategies to improve guest satisfaction, loyalty, and retention.
- Collaborate with the management team to achieve business objectives, including sales growth, customer engagement, and employee development.
- Conduct regular team meetings, provide feedback, and coach team members to improve performance.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Participate in ongoing training and development to enhance skills and knowledge.
- High school diploma or equivalent required; current student or higher education preferred.
- Must be at least 18 years old and fluent in English.
- Previous experience as a lead or supervisor in a fast-paced environment.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong communication, leadership, and problem-solving skills.
- Ability to lift 50-75 pounds and stand for long periods.
- Competitive hourly rate ($18.50 with upper management approval).
- Flexible schedule and opportunities for advancement.
- Free employee meals and health benefits after eligibility is met.
