Customer Experience Representative
5 days ago
**About LuckyGunner**
LuckyGunner is a leading online retailer of ammunition, dedicated to providing exceptional customer experiences. We're seeking a passionate and service-oriented individual to join our Customer Experience Team as a work-from-home representative.
Key Responsibilities:
- Provide exceptional customer service through various communication channels, ensuring a consistently positive user experience.
- Utilize in-depth knowledge of firearms and ammunition to offer expert advice and recommendations to customers.
- Collaborate with internal teams to resolve customer inquiries and concerns in a timely and professional manner.
- Stay up-to-date on industry trends and product knowledge to provide accurate and informed responses to customer questions.
Requirements:
- Experience in the firearms and ammunition industry, with a strong understanding of product knowledge and regulations.
- Excellent communication and interpersonal skills, with the ability to work effectively in a remote environment.
- Strong problem-solving skills and ability to think critically in high-pressure situations.
- Ability to work independently and as part of a team, with a focus on delivering exceptional customer experiences.
What We Offer:
- Competitive hourly rate, starting at $14-$15 per hour, based on knowledge and experience.
- Full and part-time positions available, with paid time off and opportunities for career growth.
- Eligibility for the company's health insurance plan for full-time employees.
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