Patient Services Coordinator West Chester

3 hours ago


West Chester, Pennsylvania, United States Pennsylvania Medicine Full time
Patient Services Coordinator West Chester

Penn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Patient Services Coordinator in our West Chester office, you will play a vital role in ensuring seamless patient experiences.

Key Responsibilities:
  • Coordinate patient registration and appointment scheduling, ensuring timely and accurate processing.
  • Communicate effectively with patients, families, and healthcare teams to address concerns and resolve issues.
  • Manage day-to-day operations, including scheduling, staffing, and performance metrics.
  • Develop and maintain accurate records, reports, and templates to support efficient operations.
  • Collaborate with management and providers to establish and implement practice policies and procedures.
  • Provide administrative support to physicians and management as needed.
Requirements:
  • High School Diploma or Equivalent required; Advanced degree may be considered in lieu of experience.
  • Minimum 3 years of medical office experience, with a focus on patient services and coordination.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Penn Medicine is an Equal Opportunity and Affirmative Action employer. We value diversity and inclusion in our workplace and are committed to creating a welcoming environment for all employees.



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