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Underwriting Account Manager
2 months ago
**Job Summary**
We are seeking an experienced Underwriting Account Manager to join our team at WCF Insurance. As an Underwriting Account Manager, you will play a critical role in supporting our underwriters in the process of receiving, reviewing, documenting, and servicing business.
Key Responsibilities:
- Support assigned underwriters in the process of receiving, reviewing, documenting, and servicing business to enhance underwriter productivity and provide excellent customer service.
- Prepare new and renewal accounts for underwriter review, including completion of risk analysis worksheets, pricing indications and communications with agency staff within 24 hours of receipt.
- Manage in-force book of business through reports, timely handling of requests within 24 hours, discussions with underwriter and other actions as assigned.
- Bind quotes, update and upload documents as needed.
- Provide a high-quality product delivered within service requirements, with a result focus, low error rate, taking accountability and ownership when delivering "completed work".
- Provide excellent customer service to internal and external customers.
Requirements:
- Bachelor's degree or equivalent work experience.
- Prior insurance work experience, underwriting exposure to commercial lines, workers compensation concepts, and multistate, preferred.
- Solid understanding of state and bureau filings, regulatory requirements, and the importance of compliance.
- Strong MS Office skills required.
- Strong analytical and problem-solving skills.
- Extraordinary understanding of the customer experience, active listener, inquisitive and curious.
- Ability to work under pressure and without direct supervision.
- Ability to organize, prioritize, manage multiple tasks in a timely manner, excellent attention to detail.
- Demonstrated track record of relationship building and collaboration resulting in favorable business outcomes
Compensation:
The salary for this position is $23.15 to $28.94/hour depending on experience and education.
WCF Insurance is an Equal Opportunity Employer