Truck Service Assistant General Manager

3 days ago


Waterloo, New York, United States Travel Centers Of America Full time
Job Summary

TravelCenters of America is seeking a highly skilled and experienced Truck Service Assistant General Manager to join our team. As a key member of our Truck Service department, you will be responsible for providing vital support to the General Manager in leading the marketing and operations functions of the department.

Key Responsibilities:
  • Lead technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner.
  • Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy.
  • Recruit, hire, train, and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements.
  • Assist in leading the marketing and operations functions of the Truck Service department.
  • Conduct visual inspections to ensure that all products and services are available.
  • Help achieve financial objectives through effective management of people, product, service, and facility processes, including a focus on the revenue and profit components.
  • Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships.
Requirements:
  • A leader who sets the example when working alongside team members.
  • An individual who is excited to grow their career within our Truck Service division.
  • High School Diploma (or GED) required; Associate's or bachelor's degree preferred.
  • Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity.
  • Knowledge and understanding of the Truck Service business preferred.
  • Exhibit excellent verbal and written communication skills.
  • Ability to effectively communicate with other managers.
  • Ability to work flexible hours including nights, weekends, and some holidays.
  • A valid driver's license.
What We Offer:
  • Competitive wages and annual bonus opportunity.
  • Medical, dental, vision, and life insurance.
  • 401(k) with a company match.
  • Paid vacation and holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • A wide variety of discounts on technology, travel, food, and fuel.
  • Opportunity for growth and advancement with company-paid training.
  • Relocation assistance (relocation not required).


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