Installation Team Lead

1 month ago

Oakland, California, United States NuCO2 Full time
Job Summary

We are seeking a highly skilled and experienced Supervisor Installer to join our team at NuCO2. As a key member of our operations team, you will be responsible for overseeing the installation and maintenance of our products and services.

Key Responsibilities
  • Leadership and Supervision: Directly supervise a team of installation technicians and associates, providing guidance and support to ensure successful project completion.
  • Operations Management: Oversee the day-to-day operations of the depot, including resource planning, assigning, and directing work; appraising performance; and addressing complaints and resolving depot concerns.
  • Quality Assurance: Inspect depot property, equipment, and vehicles to ensure quality assurance and compliance with company standards.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and timely manner.
  • Training and Development: Train and manage drivers to adhere to company guidelines and regulations, and provide ongoing training and development opportunities to team members.
  • Reporting and Analysis: Review and analyze reports, including trip records, timesheets, and KPIs, to identify trends and areas for improvement.
  • Inventory Management: Verify inventory levels, including cylinders, bulk tanks, and parts, and ensure accurate tracking and reporting.
  • Safety and Compliance: Ensure compliance with all safety regulations and company policies, including OSHA, DOT, and Hazmat requirements.
Requirements
  • Education: High school diploma or general education degree (GED); associate's degree or bachelor's degree preferred.
  • Experience: Minimum of two years' experience as a supervisor; minimum of one year commercial driving experience in a similar vehicle in the past three years.
  • Certifications: CDL – Minimum Class B; HAZMAT and Tanker endorsements; Tanker endorsement; no air brake restrictions; Medical Card required.
  • Skills: Strong leadership and communication skills; ability to read, analyze, and interpret established SOPs, technical procedures, or governmental regulations; basic mathematical skills; basic Microsoft Office computer skills.
Working Conditions

The Supervisor Installer will work in a fast-paced environment, with frequent walking, standing, kneeling, and crawling. The ability to wear all required PPE, including hard hats, safety glasses, ear protection, steel-toed boots, and gloves, is essential. The ability to lift up to 55 pounds and maneuver appliances and equipment is also required.

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