Supervisor Installer

1 month ago


Oakland, California, United States NuCO2 Full time
Job Summary

We are seeking a highly skilled and experienced Supervisor Installer to join our team at NuCO2. As a key member of our operations team, you will be responsible for overseeing the installation and maintenance of our products and services.

Key Responsibilities
  • Leadership and Supervision
    • Directly supervise a team of installation technicians and associates.
    • Provide guidance and support to ensure the successful completion of installation projects.
  • Operations Management
    • Oversee the daily operations of the depot, including resource planning and allocation.
    • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Customer Service
    • Provide exceptional customer service to internal and external customers.
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Training and Development
    • Develop and implement training programs to enhance the skills and knowledge of installation technicians and associates.
    • Provide coaching and feedback to improve performance and productivity.
  • Quality Assurance
    • Conduct regular quality checks to ensure compliance with company standards and regulatory requirements.
    • Identify and implement process improvements to enhance efficiency and effectiveness.
  • Reporting and Analysis
    • Prepare and submit regular reports to management on depot performance and customer satisfaction.
    • Analyze data to identify trends and areas for improvement.
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree preferred.
    • Minimum of two years' experience in a supervisory or leadership role, preferably in a similar industry.
  • Skills and Qualifications
    • Strong leadership and communication skills.
    • Ability to analyze data and make informed decisions.
    • Excellent problem-solving and conflict resolution skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Strong knowledge of company policies and procedures.
  • Certifications and Licenses
    • CDL with tanker endorsement required.
    • HAZMAT certification preferred.
Working Conditions

The Supervisor Installer will work in a fast-paced environment with frequent exposure to extreme temperatures, noise, and physical demands. The ability to wear personal protective equipment (PPE) and lift up to 55 pounds is required.

The ideal candidate will possess a strong work ethic, excellent communication skills, and the ability to work effectively in a team environment.


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