Center Support Specialist
4 weeks ago
Sylvan Learning of West Richardson is seeking a highly organized and customer-focused Center Support Specialist to join our team. In this role, you will be responsible for creating a warm and welcoming environment for incoming students, parents, and teachers. Your duties will include scheduling appointments, receiving students and teachers for instruction, and all reception functions. You will also aid in welcoming and testing new students per instructions of the director. Additionally, you will monitor instruction quality, program outcomes, and communicate regularly with student families regarding progress. Daily responsibilities include regular cleaning and sanitation duties in the center and preparing materials for students and teachers.
Key Responsibilities:
- Scheduling appointments and receiving students and teachers for instruction
- Welcoming and testing new students per instructions of the director
- Monitoring instruction quality and program outcomes
- Communicating regularly with student families regarding progress
- Performing regular cleaning and sanitation duties in the center
- Preparing materials for students and teachers
Requirements:
- Two years of office experience preferred
- Associate's degree or higher preferred
- Enthusiastic, welcoming demeanor and professional customer service skills
- Ability to multi-task and maintain close attention to detail
- Computer proficiency and ability to learn center operations software
- Organizational skills and ability to self-direct
- Ability to work well under pressure and maintain confidentiality
- Ability to react to change productively and handle other essential tasks as assigned
- Ability to create a welcoming and professional environment for our students, families, and community
- Professionalism, including timely arrival to work and dressing according to Sylvan dress code
- Must have evening and Saturday availability
What We Offer:
- $18-$20 per hour
- Strong ongoing leadership skills and job mastery will result in cross-training for future administrative and leadership roles
- Flexible part-time hours (weekday afternoon/evenings and Saturdays)
- Professional development opportunities through extensive Sylvan online training
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