Sales Support Specialist/Customer Services Representative
3 weeks ago
Key Responsibilities:
- Act as a liaison between the sales team and multiple internal operational departments at Fossil, building relationships and gaining knowledge in areas such as planning, sales, logistics, product, and vendor compliance.
- Ensure order accuracy and timely shipping by analyzing daily reports and interacting with multiple departments.
- Provide training to both new and existing Sales Support Specialists and utilize key transactions within SAP AFS Sales and Distribution module daily.
- Participate in various projects related to Sales Support as required.
Requirements:
- 1-2 years retail experience
- Basic understanding of retail math
- Bachelor's degree is strongly preferred
- Proficiency in Microsoft Office
- SAP experience is a plus
About Fossil:
We are committed to creating great watches, jewelry, and leather goods by investing in technology and long-term value creation. We thrive on diversity, innovation, uniqueness, and inclusion.
Benefits:
- 401(k) match and education on retirement planning
- Generous Paid Time Off including Floating Holidays, Volunteer Time, and Summer Flex Fridays
- Tuition Reimbursement on approved programs
- Fossil Merchandise Discounts
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