Sales Support Specialist/Customer Services Representative

3 weeks ago


Richardson, Texas, United States Fossil Full time

Key Responsibilities:

  • Act as a liaison between the sales team and multiple internal operational departments at Fossil, building relationships and gaining knowledge in areas such as planning, sales, logistics, product, and vendor compliance.
  • Ensure order accuracy and timely shipping by analyzing daily reports and interacting with multiple departments.
  • Provide training to both new and existing Sales Support Specialists and utilize key transactions within SAP AFS Sales and Distribution module daily.
  • Participate in various projects related to Sales Support as required.

Requirements:

  • 1-2 years retail experience
  • Basic understanding of retail math
  • Bachelor's degree is strongly preferred
  • Proficiency in Microsoft Office
  • SAP experience is a plus

About Fossil:

We are committed to creating great watches, jewelry, and leather goods by investing in technology and long-term value creation. We thrive on diversity, innovation, uniqueness, and inclusion.

Benefits:

  • 401(k) match and education on retirement planning
  • Generous Paid Time Off including Floating Holidays, Volunteer Time, and Summer Flex Fridays
  • Tuition Reimbursement on approved programs
  • Fossil Merchandise Discounts


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