Business Process Manager

3 weeks ago


Hawthorne, New York, United States Ascend Autism Full time
Job Description: As a Business Process Manager at Ascend Autism, you will play a critical role in shaping our organization's operational efficiency. Your key responsibilities will include:

  • Scheduling and resource allocation for clients and behavior therapists.
  • Ensuring seamless shift coverage and timely schedule adjustments.
  • Hiring, onboarding, and training behavior therapists for optimal performance.
  • Streamlining the onboarding process for new clients, from initial intake to start date and progress tracking.
  • Inventory management and maintenance of necessary materials within budget constraints.
  • Drafting weekly operational reports for the Center Director to inform strategic decisions.
  • Maintaining adherence to regulatory requirements and organizational policies.
  • Fostering strong relationships with employees, families, and clients to ensure exceptional service delivery.
  • Real-time system updates and proficiency in CRM, scheduling software, and other relevant tools.

Benefits:
  • $60-70k annual salary, with opportunities for performance-based bonuses.
  • Comprehensive health insurance plan.
  • 401(k) retirement savings plan.
  • Paid time off (PTO).
  • Paid holidays.
  • Tuition reimbursement program.
  • Employee referral program.
  • Career advancement opportunities.


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