Patient Care Coordinator Specialist

3 days ago


Hawthorne, New York, United States Touro University New York Full time
Overview

The Touro College of Dental Medicine is seeking a highly skilled Patient Care Coordinator to coordinate daily desk operations and provide exceptional customer service. This role is pivotal in ensuring a positive experience for patients and students alike.

This position requires strong organizational skills, attention to detail, and effective communication abilities. The Patient Care Coordinator will be responsible for scheduling appointments, managing patient records, and maintaining accurate information. Strong time management and problem-solving skills are essential in this fast-paced environment.

Responsibilities
  • Perform check-in procedures, update patient demographics, and collect insurance information as needed.
  • Monitor student attendance, manage appointment books, and notify staff of cancellations and no-shows.
  • Process patient payments, prepare adjustments, and allocate funds according to established protocols.
  • Collaborate with the Clinical Practice Leader to support Group Practice teams and meet weekly to review student compliance.
  • Respond promptly to emails, voicemails, and other communication channels.

This role plays a vital part in maintaining excellent customer service, promoting teamwork, and adhering to confidentiality standards. If you possess outstanding organizational skills, exceptional communication abilities, and a commitment to providing top-notch service, we encourage you to apply for this exciting opportunity.

Salary and Benefits

We offer a competitive salary of $$55,725 per year, along with an excellent benefits package that includes comprehensive health insurance, retirement plan, and generous paid time off.



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