Technical Solutions Consultant

4 weeks ago

Austin, Texas, United States THRIVE Full time
About Us

Thrive is a cutting-edge technology solutions provider specializing in Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services.

We foster a corporate culture that emphasizes engineering talent, customer-centricity, and a focus on NextGen services, setting us apart from our peers.

At Thrive, we're on the lookout for individuals who view their work as a career, not just a job. If you're drawn to a dynamic work environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE.

Position Overview

The Solutions Architect is a key member of the new client acquisition team, working closely with the Thrive Sales organization to drive new revenue opportunities through direct interaction with prospective clients.

Responsibilities

  • Partner with the Thrive Sales team to lead technical presales discussions and activities with prospective clients.
  • Acting as the Technical and Trusted Advisor, identify client business and technical needs and propose solutions with the appropriate Thrive products and services.
  • Provide subject matter expertise and guidance related to Private, Public, and Hybrid Cloud, Cyber Security, Disaster Recovery, networking, and IT management to the Thrive Sales team and to prospective clients.
  • Create technical documentation, diagrams, client-facing technical presentations, Statements of Work, and provide technical responses for RFP/RFI's.
  • Participate in customer-focused seminars, tradeshows, events, presentations, technology roadmap reviews, and training.
  • Stay up-to-date on emerging technologies and products, including attaining certifications and participation in vendor/industry training events as appropriate.
  • Interface with internal teams, providing input to constantly improve our products and services that add value for our clients.
  • Provide ongoing product and technology training to the Thrive direct sales organization and channel partners.

Qualifications

Bachelor's Degree in Information Technology, Computer Science, or related field, or equivalent experience.

Prior experience working at a Managed Service Provider in a Solutions Architect or comparable client-facing technical role. Previous experience in an IT Operations role is desirable.

Technical knowledge of Microsoft/Office 365, Microsoft Azure, Cyber Security platforms and technologies, server virtualization, storage, LAN and WAN networking, data backup and replication technologies.

Technical and/or Security Certifications (CCNA, CISM, CISSP, MCSE, VTSP, etc.) a plus.

Experience presenting complex technical topics to both technical and business audiences.

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