Salesforce Management Professional

4 days ago


Orlando, Florida, United States YMCA of Central Florida Full time
Join Our Team

We are a dynamic organization dedicated to empowering individuals and families in Central Florida. As a Salesforce Administrator, you will be part of a collaborative team that values innovation, inclusivity, and social responsibility.

Key Responsibilities
  • Regulatory Compliance: Monitor all Salesforce licenses, maintain an appropriate number of licenses, purchase or reduce as needed.
  • Ticket Resolution: Triage systems-related service desk tickets assigned, update tickets, collaborate with IT Operations and Development Teams, and communicate end-user resolutions and time to resolve.
Requirements and Qualifications
  • Certifications and Education: High School diploma or equivalent required; Bachelor's Degree in computer science, information systems, business, communications, or related field preferred.
  • Experience and Skills: Relevant or related technical experience; experience as an advanced Salesforce user; technical and communication skills required to problem-solve user issues and system problems.
Compensation Package

The estimated salary for this position is $75,000 - $100,000 per annum, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, retirement plan, paid time off, and professional development opportunities.



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