CBT Training Consultant
3 weeks ago
Job Title: CBT Training Consultant
Job Overview:
The training resource will be responsible for developing, organizing, and delivering comprehensive system training for end users impacted by the Documentum (D2) implementation. This role requires a deep understanding of the system, excellent communication skills, and the ability to create engaging materials that facilitate learning and adoption.
Responsibilities:
- Develop detailed training plans, instructor guides, curriculums, and schedules tailored to impacted user groups.
- Create engaging and informative training materials, including manuals, quick reference guides, computer-based training modules, and video tutorials.
- Conduct training sessions in various formats (in-person, virtual, small group, and large group).
- Provide hands-on training and support to ensure users can effectively use the new functionality.
- Recommend continuous learning programs to encourage reinforcement.
- Collaborate with IT project team and business stakeholders to understand training needs and requirements.
- Utilize internal learning management system to maintain up to date training documentation, attendance, and classroom schedule.
- Track and report metrics based on training progress, attendance, and feedback.
- Identify and document training issues and resolutions.
Requirements:
- Excellent presentation, communication, and interpersonal skills.
- Strong knowledge of IT systems, Documentum D2 or other ECM experience preferred.
- Ability to explain complex technical concepts in easy to understand language.
- Proficiency in creating training materials using various tools (e.g., Microsoft Office Suite, e-learning authoring software, video editing tools, etc.).
- Bachelor's degree in Information Technology, Education, Business, Process Engineering, Mechanical Engineering, or related field or work experience.
- Minimum of 5 years experience in IT training, system implementation, or related role.
- Proven experience in developing and delivering training programs for IT systems.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
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