CBT Training Consultant

3 weeks ago


Houston, Texas, United States LussoTech LLC Full time

Job Title: CBT Training Consultant

Job Overview:

The training resource will be responsible for developing, organizing, and delivering comprehensive system training for end users impacted by the Documentum (D2) implementation. This role requires a deep understanding of the system, excellent communication skills, and the ability to create engaging materials that facilitate learning and adoption.

Responsibilities:

  • Develop detailed training plans, instructor guides, curriculums, and schedules tailored to impacted user groups.
  • Create engaging and informative training materials, including manuals, quick reference guides, computer-based training modules, and video tutorials.
  • Conduct training sessions in various formats (in-person, virtual, small group, and large group).
  • Provide hands-on training and support to ensure users can effectively use the new functionality.
  • Recommend continuous learning programs to encourage reinforcement.
  • Collaborate with IT project team and business stakeholders to understand training needs and requirements.
  • Utilize internal learning management system to maintain up to date training documentation, attendance, and classroom schedule.
  • Track and report metrics based on training progress, attendance, and feedback.
  • Identify and document training issues and resolutions.

Requirements:

  • Excellent presentation, communication, and interpersonal skills.
  • Strong knowledge of IT systems, Documentum D2 or other ECM experience preferred.
  • Ability to explain complex technical concepts in easy to understand language.
  • Proficiency in creating training materials using various tools (e.g., Microsoft Office Suite, e-learning authoring software, video editing tools, etc.).
  • Bachelor's degree in Information Technology, Education, Business, Process Engineering, Mechanical Engineering, or related field or work experience.
  • Minimum of 5 years experience in IT training, system implementation, or related role.
  • Proven experience in developing and delivering training programs for IT systems.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.


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