Insurance Client Relationship Specialist

3 weeks ago


Memphis, Tennessee, United States Shantorra Owens - State Farm Agent Full time
Company Overview
The Shantorra Owens State Farm Agency is a successful insurance agency that relies on exceptional customer experiences to drive growth. As a Customer Relations Representative, you will be a vital part of our team, contributing to the success of our clients and the community we serve.

Compensation Package
This role offers a competitive salary of approximately $**,*** per year, reflecting the importance of your contributions to our agency's success. In addition to a stable income, you can expect to enjoy benefits such as license reimbursement, bonuses based on performance, and opportunities for advancement.

About the Role
As a Customer Relations Representative, you will be responsible for managing customer inquiries, resolving issues, and maintaining client records. You will work closely with other department members to ensure customer satisfaction and coordinate retention strategies. Your strong communication and problem-solving skills will enable you to handle high-stress situations calmly and effectively.

Key Responsibilities
Manage customer inquiries and resolve issues promptly and professionally.
Maintain accurate and up-to-date client records, including contact information and service history.
Assist in developing and implementing customer retention strategies to maintain a high level of customer satisfaction.
Collaborate with other departments to ensure seamless communication and efficient issue resolution.

Requirements
Strong verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
Experience in customer-facing roles, preferably in an insurance or financial services environment.
Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining attention to detail.
Proven problem-solving skills, with the ability to think critically and creatively in high-pressure situations.

  • Memphis, Tennessee, United States Kellon Insurance Agency Inc Full time

    ResponsibilitiesTaking payments and updating client information with attention to detail.Issuing insurance documentation with outstanding customer service skills.Following up with clients to ensure satisfaction with excellent relationship-building talents.Working to educate & advise clients on the best policies for their unique needs using presentation...


  • Memphis, Tennessee, United States Shantorra Owens - State Farm Agent Full time

    Grow Your Career with UsWe are seeking a highly motivated and sales-minded professional to join our team as an Account Associate at Shantorra Owens - State Farm Agent. As an essential member of our daily business operations, you will play a vital role in growing our agency through meaningful client relationships and liaison work between customer needs and...


  • Memphis, Tennessee, United States Morrow Group USA Inc Full time

    Job OverviewWe are seeking a highly skilled Client Relationship Manager to join our team at Morrow Group USA Inc. In this role, you will be responsible for managing relationships with our clients, providing exceptional customer service, and ensuring that their needs are met. If you have a passion for building strong relationships and delivering outstanding...


  • Memphis, Tennessee, United States Metzen Agency Full time

    About The Metzen AgencyWe are an insurance brokerage affiliated with Symmetry Financial Group dedicated to helping enrich the lives of our agents and clients. Our employees enjoy a work culture that promotes integrity, growth, flexibility, and FUN.Job DescriptionWe are seeking a highly motivated and results-driven Life Insurance Agent Specialist to join our...


  • Memphis, Tennessee, United States APR Full time

    About the RoleWe are seeking a highly experienced Health Insurance Client Manager to join our team at APR. This role will be responsible for managing client relationships, providing exceptional service, and driving business growth.Main Responsibilities:Develop and maintain strong relationships with clients, producers, and employeesMaintain up-to-date...


  • Memphis, Tennessee, United States First Horizon Bank Full time

    Job Summary:We are seeking a highly skilled Fiduciary Relationship Specialist to join our team at First Horizon Bank. As a key member of our wealth management group, you will be responsible for building and maintaining strong relationships with high net worth clients, providing expert fiduciary services, and delivering exceptional client experiences.Key...


  • Memphis, Tennessee, United States The WRS Group - Symmetry Financial Full time

    Job Overview: We are seeking a motivated and results-driven Insurance Agent Development Specialist to join our team at The WRS Group - Symmetry Financial. This is a remote position that offers the opportunity to work independently and build a successful career in life insurance sales. As an Insurance Agent Development Specialist, you will be responsible for...


  • Memphis, Tennessee, United States Allstate Insurance Agency - Joseph Alexander Full time

    Allstate Insurance Agency - Joseph Alexander is looking for a dedicated and results-driven individual to take on the role of Account Manager. This key position involves managing a portfolio of clients, driving growth through effective customer relationships and targeted marketing initiatives.Responsibilities:Identify and develop strategic opportunities to...


  • Memphis, Tennessee, United States Hollis & Burns Full time

    Hollis & Burns is seeking a skilled Insurance Sales Specialist to expand its book of business. The ideal candidate will have previous experience in insurance, customer service, or related fields and be able to build rapport with clients.Key ResponsibilitiesPresent and sell various types of insurance policies to new and existing clientsDevelop suitable plans...

  • Auto Insurance Agent

    2 weeks ago


    Memphis, Tennessee, United States Freeway Insurance Services America LLC Full time

    Job SummaryWe are looking for an experienced Auto Insurance Agent to join our team at Freeway Insurance Services America LLC. As an Insurance Agent, you will be responsible for selling nonstandard auto insurance policies to new and existing customers.The ideal candidate will have strong sales skills, excellent communication abilities, and the ability to...


  • Memphis, Tennessee, United States Baptist Memorial Full time

    Become a key member of our team as an Insurance Claims Specialist at Baptist Memorial Health Care. This role offers the opportunity to excel in medical billing and insurance claims processing. Our ideal candidate will have strong communication skills, attention to detail, and the ability to work independently.We are seeking a highly skilled Senior Billing...


  • Memphis, Tennessee, United States Charles Skipper- Farmers Insurance Agency Full time

    Job OverviewThe Charles Skipper-Farmers Insurance Agency in Memphis, Tennessee is seeking a highly motivated and driven individual to fill the role of an Agency Producer. In this position, you will be responsible for working closely with our sales team to identify opportunities for new customers and develop effective sales strategies. Your primary goal will...


  • Memphis, Tennessee, United States Reaves Law Firm Full time

    Job Title: Client Claims Negotiation SpecialistSalary: $55,000 - $70,000 per yearCompany OverviewThe Reaves Law Firm is a growing law firm with a passion for excellent client service. We are dedicated to providing world-class legal representation and client care.Our Mission: To be the voice of fairness for our clients and provide exceptional customer service...


  • Memphis, Tennessee, United States Adams Keegan Inc Full time

    Job SummaryWe are seeking an experienced Benefits Account Manager - Insurance Specialist to join our team at Adams Keegan Inc. In this role, you will be responsible for managing complex employee benefits accounts, ensuring client satisfaction and retention.The ideal candidate will have a strong background in insurance or benefits related field, excellent...


  • Memphis, Tennessee, United States Memphis Communications Corporation Full time

    Job Title: Client Relations SpecialistWe are seeking a skilled Client Relations Specialist to join our team at Memphis Communications Corporation. This role will provide exceptional support to our clients, ensuring their communication needs are met with professionalism and efficiency.About the Role:As a Client Relations Specialist, you will be responsible...


  • Memphis, Tennessee, United States Personnel Services Unlimited Full time

    **Role Description:**Personnel Services Unlimited seeks an experienced Help Desk Specialist to provide excellent customer service to our clients in Shelby, NC.**Key Duties:**Deliver high-quality customer service through phone and email interactions.Quickly respond to client inquiries and build strong working relationships.Accurately document interactions,...


  • Memphis, Tennessee, United States WallStJobs Full time

    About the Role:WallStJobs is a top-tier insurance firm dedicated to providing tailored insurance solutions for businesses spanning various industries. As a Commercial Lines Representative, you will play a critical role in managing a portfolio of commercial clients, ensuring their insurance needs are met with the most appropriate coverage.Job...


  • Memphis, Tennessee, United States Bj Nagle - State Farm Agent Full time

    Job OverviewWe are seeking a dedicated Financial Services Representative to join our team at Bj Nagle - State Farm Agent. This role focuses on protecting families with personalized insurance options through customer-first conversations to properly protect their future.Key Responsibilities:Engage with customers to understand their financial needs and...


  • Memphis, Tennessee, United States O'Heren Acquisitions Inc Full time

    About the RoleEstimated Salary: $120,000 - $180,000 annuallyAs an Account Growth Executive at O'Heren Acquisitions Inc, you will play a critical role in managing client relationships, identifying new business opportunities, and collaborating with cross-functional teams to achieve sales objectives.Develop and execute account growth strategies to increase...


  • Memphis, Tennessee, United States Jeff Herman - State Farm Agent Full time

    Job OverviewThe Jeff Herman State Farm Insurance agency is a leading provider of coverage for small businesses, families and individuals in the southeastern United States. As a Customer Service Manager with Jeff Herman - State Farm Agent, you will be responsible for generating exceptional client experiences that reinforce the growth of a successful insurance...