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Customer Service Representative

2 months ago

Parsippany, New Jersey, United States Sherwin-Williams Full time
About the Role

This position is crucial to the success of our retail stores. As a key member of our team, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on our products, and recommend solutions that meet their requirements.

You will be responsible for promptly resolving customer concerns, ensuring maximum client satisfaction, and staying up-to-date with product features and maintaining the high quality and visual standards of our products and stores.

Key Responsibilities:

  • Provide exceptional customer service, meeting the needs of our customers and exceeding their expectations.
  • Work collaboratively with colleagues to achieve sales goals and drive business growth.
  • Stay informed about product features, benefits, and promotions to make informed recommendations to customers.
  • Maintain a clean and organized store environment, adhering to our high standards of quality and visual appeal.
  • Participate in ongoing training and development to enhance skills and knowledge.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading brand in the industry.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.