Customer Service Representative

4 weeks ago


Parsippany, New Jersey, United States Massage Envy Full time

Overview:

We're seeking a dedicated and passionate individual to join our team at Massage Envy Parsippany. As a Sales and Customer Service Associate, you'll play a vital role in delivering an exceptional experience to our clients and helping them achieve their wellness goals.

Perks and Benefits:

  • Competitive hourly rate of $16-$18
  • Matching 401(k) plan
  • Paid time off and employee assistance program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • Discounts on all products and services

Responsibilities:

  • Provide outstanding customer service and help clients feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

Culture and Support:

  • Trained leadership invested in your success
  • Award programs and a caring community that celebrates individuality and shares knowledge

If you're passionate about helping others and committed to delivering exceptional service, we encourage you to apply.



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