Front Office Coordinator

1 week ago


Tallmadge, Ohio, United States Novus Clinic Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Office Specialist to join our team at Novus Clinic. As a key member of our clinical operations team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.

Key Responsibilities
  • Patient Care
    • Provide exceptional customer service to patients and their families, ensuring a positive and welcoming experience
    • Act as the first point of contact for patients, setting the tone for their visit and addressing any concerns or questions they may have
  • Administrative Support
    • Manage patient flow and coordinate scheduling to ensure timely and efficient care
    • Process patient payments and handle billing and insurance-related tasks
    • Perform daily reconciliations and maintain accurate records
  • Communication and Teamwork
    • Communicate effectively with patients, families, and healthcare team members to ensure seamless care coordination
    • Collaborate with other clinical staff to ensure efficient and effective patient care
Requirements
  • Education and Experience
    • High school diploma or equivalent required; one year of related experience or training preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Basic computer skills and proficiency in electronic medical records
What We Offer
  • Competitive Compensation and Benefits
  • Opportunities for Professional Growth and Development
  • A Collaborative and Supportive Work Environment


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