Enrollment Counselor

3 weeks ago

Pasadena, California, United States TCS Education Full time
Job Title: Enrollment Counselor

At TCS Education, we are seeking a highly motivated and organized Enrollment Counselor to join our team. As an Enrollment Counselor, you will play a critical role in supporting all recruitment, admissions, and advising efforts at our college.

Key Responsibilities:
  • Provide exceptional customer service to prospective students throughout the full admission recruitment process.
  • Meet daily expectations for outbound dials, set campus consultations, and meet with prospective students to counsel on completing Admissions requirements.
  • Meet/exceed Admission benchmark goals and follow up with prospects and applicants by phone and written correspondence.
  • Plan and coordinate on-campus Information Sessions and Open Houses for prospective students.
  • Regularly attend the school department staff meetings and assist new and continuing students with registration process.
  • Follow up with admitted/current students to ensure they maintain part-time/full-time status and liaise with corresponding departments to support the admissions team.
  • Ensure students meet with Faculty Advisors to outline program completion plans and track and document all communication with Inquiries, applications, and students through Salesforce and Campus Vue.
Requirements:
  • Bachelor's degree or equivalent years of related experience required.
  • Minimum of 1 year of college admissions, recruitment, or sales experience required; non-traditional higher education recruitment or sales experience preferred.
Working Conditions:

The work environment is typically quiet to moderately noisy while in the office, with an office temperature of about 70 degrees.

Pacific Oaks offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education.

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