Enrollment Counselor
4 weeks ago
Job Summary:
Pacific Oaks is seeking a highly motivated and organized Enrollment Counselor to support all recruitment, admissions, and advising efforts at the college. The successful candidate will be an articulate, organized, results-driven, dynamic, enthusiastic, and collaborative member of the team.
Key Responsibilities:
* Provide excellent customer service to prospective students throughout the full admission recruitment process
* Meet daily expectations for outbound dials, set campus consultations
* Meet with prospective students to counsel on completing Admissions requirements, discusses academic programs, admission options, and financial aid opportunities and conducts campus tours
* Meet/exceed Admission benchmark goals
* Availability to work evening shifts and a rotating Saturday shift as needed
* Follow up with prospects and applicants by phone and written correspondence
* Plan and coordinate on-campus Information Sessions and Open Houses for prospective students
* Regularly attends the school department staff meetings
* Assist new and continuing students with registration process
* Follow up with admitted/current students to ensure they maintain part-time/full-time status
* Liaise with corresponding departments to support the admissions team
* Ensure students meet with Faculty Advisors to outline program completion plans
* Track and document all communication with Inquiries, applications and students through Salesforce and Campus Vue
* Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
Requirements:
* Bachelor's degree or equivalent years of related experience required
* Minimum of 1 year of college admissions, recruitment or sales required; non-traditional higher education recruitment or sales experience preferred
Working Conditions:
* Office environment; typically, 70 degrees
* Noise level is usually quiet to moderately noisy while in the office
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