Retail Operations Manager

5 days ago


Phoenix, Arizona, United States TJ Maxx Full time
Job Summary

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.

Key Responsibilities
  • Receiving and Merchandising: Ensure that all merchandise is properly tagged, hung, secured, and coded, and that the sales floor is maintained in a clean and organized manner.
  • Associate Training and Development: Train and mentor Associates on established merchandising and processing principles, and provide coaching and feedback to ensure they are meeting expectations.
  • Inventory Control: Monitor and control inventory levels, and ensure that all merchandise is properly stored and rotated.
  • Customer Service: Engage and interact with all customers, and provide a positive and welcoming shopping experience.
  • Teamwork: Work effectively with peers and supervisors to achieve store goals and objectives.
Requirements
  • Experience: 1 year retail experience and 6 months of leadership experience.
  • Skills: Superior communication and organizational skills, with attention to detail and the ability to multitask.
  • Physical Demands: Able to lift heavy objects with or without reasonable accommodation.
What We Offer
  • Competitive Pay: Starting pay range of $15.35 to $15.85 per hour.
  • Benefits: Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

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