Keyholder - Retail Operations Manager

5 days ago


Phoenix, Arizona, United States Rainbow Shops - Corp Full time
Job Overview

We are seeking a highly skilled Keyholder to join our retail team at Rainbow Shops - Corp. As a Keyholder, you will play a crucial role in overseeing and coordinating the activities of our sales team.

Key Responsibilities:

  • Team Leadership: Supervise and motivate a team of retail sales workers to achieve sales goals and provide exceptional customer service.
  • Scheduling and Operations: Adjust daily schedules for shift personnel to ensure optimal efficiency and productivity.
  • Employee Development: Train and evaluate employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Performance Monitoring: Track monthly results and trends to inform business forecasting and strategic decision-making.
  • Customer Service: Resolve escalated customer complaints in a professional and timely manner.

Requirements:

  • Experience: Previous experience in retail, customer service, or a related field is required.
  • Skills: Excellent written and communication skills, strong leadership qualities, and the ability to thrive in a fast-paced environment.

About Us:

Rainbow Shops - Corp is a fast-growing retail company that offers opportunities for development and growth. We are committed to providing a positive and supportive work environment that fosters employee success and satisfaction. Our staff is hardworking, loyal, and dedicated, and we offer a range of benefits and perks to support their well-being.

What We Offer:

  • Competitive Pay: A competitive pay rate based on experience.
  • Benefits: Great benefits, including medical, dental, vision, and 401(k) plans.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Employee Discounts: Discounts on products and services.


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