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Insurance Client Support Specialist

2 months ago

Royal Oak, Michigan, United States MICHAEL LANTZY STATE FARM INSURANCE Full time
Job Overview

Position Summary

Are you a friendly and service-oriented individual? Do you thrive in a customer-centric environment? Our agency is seeking a Licensed Insurance Specialist to enhance our customer relations and expand our clientele. Your role will involve assisting current clients with their insurance accounts, ensuring they receive timely and courteous service. Conduct comprehensive insurance and financial assessments with existing clients to guarantee they have the right coverage for their needs. By delivering outstanding service, you will help generate referrals to further grow our business.

Key Responsibilities

  • Deliver exceptional service to our valued clients
  • Build and maintain customer relationships, following up as necessary
  • Provide accurate, friendly, and prompt customer service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing
  • Utilize a customer-focused, needs-based review process to inform clients about their insurance choices

As a valued team member, you will receive:

  • Competitive salary
  • Bonus potential
  • Comprehensive medical, dental, and vision benefits
  • Opportunities for professional growth and advancement within the agency
  • A dynamic and enjoyable work environment
  • Paid holidays and vacation time

Compensation: $40,000-$48,000 base salary plus bonuses and commissions, with total annual earnings ranging from $48,000 to $56,000

Qualifications

  • Strong interpersonal skills
  • Excellent communication abilities - written, verbal, and listening
  • Customer-oriented mindset
  • Organizational proficiency
  • Attention to detail
  • Ability to learn and utilize computer systems
  • Familiarity with various computer applications, especially Windows
  • Capability to work collaboratively in a team setting
  • Ability to manage multiple tasks effectively

If you are driven to excel and envision yourself in this role, we encourage you to submit your application. We will reach out to discuss the next steps in the hiring process.

This position is with an independent contractor agent of State Farm, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About Our Agency

  • Our mission is to assist individuals in managing everyday risks, recovering from unexpected events, and achieving their aspirations.
  • We provide support for various insurance and financial service needs, including Auto, Home, Life, Business, Health, and Renters Insurance.
  • Our agency has a track record of excellence, consistently ranking among the top 5% of State Farm offices nationwide.
  • We foster a vibrant, energetic workplace that is dedicated to daily success.
  • If you are looking for a fulfilling career rather than just a job, we invite you to consider this opportunity.