Implementation Specialist

3 days ago


Royal Oak, Michigan, United States SpotOn: Corporate Full time
Job Title: Implementation Specialist

At SpotOn, we're a leading provider of innovative software and technology solutions for restaurants and small businesses. We're seeking an experienced Implementation Specialist to join our team and help us deliver exceptional customer experiences.

Key Responsibilities:
  • Coordinate and implement our Restaurant Point-of-Sale (POS) system for clients
  • Facilitate virtual consultations and execute diligent follow-ups to ensure successful system deployment
  • Manage the backend of the Restaurant POS, including its supplementary software platforms
  • Recommend additional products from our portfolio to enhance operational efficiency for clients
Requirements:
  • 2+ years of experience with POS implementation or working in restaurants
  • Experience working in a wide variety of restaurant types is preferred
  • Knowledge of Microsoft Office, Google Suite or alike
  • Demonstrated ability to remain calm under pressure
  • Excellent written and verbal English communication skills
Benefits:
  • Competitive benefits package, including medical, dental, and vision insurance
  • 401k with company match
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
Compensation:

Our base pay is $19/hour for this position. Offers will be reflective of the candidate's location and experience.



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