Customer Service Representative

2 days ago


Reno, Nevada, United States ALLURE LIFESTYLE COMMUNITIES Full time

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Allure Lifestyle Communities. As a key member of our front office team, you will be responsible for providing exceptional customer service to our residents and their families.

Key Responsibilities:

  • Answering phones and greeting visitors in a professional and friendly manner
  • Providing exceptional customer service to our residents and their families, responding to their needs and concerns in a timely and efficient manner
  • Maintaining a clean and organized work area, ensuring that all administrative tasks are completed accurately and efficiently
  • Assisting with other administrative duties as assigned, such as data entry, filing, and mail distribution
  • Providing support to our residents and their families, including answering questions, resolving issues, and providing information about our community and services
  • Working collaboratively with our team to achieve our goals and objectives, and contributing to a positive and supportive work environment

Requirements:

  • Excellent communication and interpersonal skills, with the ability to interact with residents, families, and staff in a professional and friendly manner
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Proficient in Microsoft Office and comfortable with utilizing computers and other technology
  • Ability to maintain confidentiality and handle sensitive information with discretion

What We Offer:

  • A competitive salary and benefits package, including medical, dental, and vision plans, and a 401(k) plan with a 4% employer match
  • A dynamic and supportive work environment, with opportunities for professional growth and development
  • A chance to make a real difference in the lives of our residents and their families


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