Customer Engagement Specialist

4 days ago


Tampa, Florida, United States H2insight Full time
About the Role

H2insight is an established leader in the Customer Experience Management industry with over 27 years in business. As a Customer Engagement Specialist, you will play a key role in fostering positive relationships with our clients' customers, driving business growth, and increasing customer loyalty and retention.

The ideal candidate will have previous experience in appointment-setting or outbound telemarketing, strong persuasive negotiation skills, and excellent customer service, communication, and interpersonal skills. You will be responsible for conducting warm calls to existing customers, engaging with customers in a professional and friendly manner, and utilizing effective sales techniques to overcome objections and secure appointments.

Key Responsibilities:

  • Conduct warm calls to existing customers to generate appointments
  • Engage with customers in a professional and friendly manner
  • Qualify leads
  • Utilize effective sales techniques to overcome objections and secure appointments
  • Maintain accurate and up-to-date records of all calls and appointments

Requirements:

  • Previous experience in appointment-setting or outbound telemarketing
  • Strong persuasive negotiation skills
  • Excellent customer service, communication, and interpersonal skills
  • Ability to multi-task
  • Ability to navigate and utilize CRM systems, Microsoft and Google software tools, spreadsheets, and documents
  • Fluent in English, both written and verbal
  • Results-driven and self-motivated

Benefits:

  • A competitive salary of $16.00 - $19.00 per hour
  • A results-driven work environment
  • Ongoing training and development opportunities


  • Tampa, Florida, United States H2insight Full time

    At H2insight, we are seeking a skilled Customer Engagement Specialist to join our team. This is an excellent opportunity for someone who enjoys working with customers and wants to be part of a dynamic company that values customer loyalty and retention.About the RoleThe primary responsibility of this role is to make outbound calls to existing customers of our...


  • Tampa, Florida, United States Paragon Water Systems Full time

    About the TeamWe are a dynamic and collaborative team at Paragon Water Systems, dedicated to delivering exceptional customer experiences and driving business growth. We are seeking a Customer Engagement Specialist to join our team and help us achieve our goals.The ideal candidate will have a passion for building relationships and delivering exceptional...


  • Tampa, Florida, United States Motive Marketing Inc Full time

    Salary and Benefits">As a Sales and Customer Engagement Specialist at Motive Marketing Inc, you can expect a competitive salary range of $65,000 to $85,000 per annum, based on your level of experience and performance. In addition to your base salary, you will also receive a comprehensive benefits package, including medical, dental, and vision insurance,...


  • Tampa, Florida, United States J. Jill Full time

    Job Overview">J. Jill is seeking a skilled Customer Engagement Specialist to join our team. As a key member of our sales floor, you will be responsible for creating genuine connections with customers, guiding them to looks that flatter, and providing exceptional service. Your primary goal will be to assist customers in building great wardrobes by offering...


  • Tampa, Florida, United States AT&T Full time

    About the RoleWe are looking for a skilled Sales and Customer Engagement Specialist to contribute to the success of our sales team at AT&T. As a key member of our team, you will be responsible for selling our products and services to new and existing customers.Key Responsibilities:Meet or exceed sales targets by consistently delivering exceptional customer...


  • Tampa, Florida, United States Spectrum Full time

    Transform Your Career with Spectrum\We're seeking a motivated Retail Sales and Customer Engagement Specialist to join our team. As a key representative of our company, you'll be responsible for providing exceptional customer experiences, promoting our products, and driving sales growth.\About the Role\\You will work in a fast-paced retail environment,...


  • Tampa, Florida, United States SiteOne Services Full time

    About SiteOne ServicesSiteOne Services is a dynamic and growing company that specializes in providing customer experience solutions to businesses across the region.Job DescriptionWe are seeking an experienced Digital Engagement Specialist to join our team. The successful candidate will be responsible for promoting SiteOne.com sign up and E-Commerce order...


  • Tampa, Florida, United States Motive Marketing Inc Full time

    Join Our TeamMotive Marketing Inc is a dynamic and rapidly growing marketing firm that is looking for a skilled Customer Service Representative to join our team. This role offers a unique opportunity to develop your sales and customer service skills while working with a prestigious multi-billion dollar healthcare client.Key ResponsibilitiesSALES AND CUSTOMER...


  • Tampa, Florida, United States Abhi And Kb Enterprises LLC Full time

    **Become a Part of Our Growing Team!**">The DRIPBaR is a rapidly expanding wellness center seeking a highly motivated Membership Marketing Specialist to join our team in Melbourne. As a Memberhsip Marketing Specialist, you will play a critical role in driving sales growth, improving client engagement, and ensuring operational efficiency.">**Responsibilities...


  • Tampa, Florida, United States H2insight Full time

    Job OverviewWe are seeking a skilled Customer Engagement Representative to join our team at H2insight. In this part-time role, you will be responsible for making outbound calls to existing customers and scheduling appointments on behalf of our clients.This is not a cold calling position, but rather an opportunity to leverage established relationships and...


  • Tampa, Florida, United States Author Health Full time

    Join our mission at Author HealthWe are seeking a highly motivated Patient Engagement Specialist to join our team. As an Outreach Liaison, you will play a pivotal role in connecting patients with the critical mental health and social services they need. With your strong interpersonal skills and ability to build trust quickly, you will help patients access...


  • Tampa, Florida, United States Ladgov Corporation Full time

    Job OpportunityWe are seeking a talented Teen Engagement Specialist to join our team at Ladgov Corporation in Tampa, FL.This role involves coordinating faith-based programs for grades 6-12, including Bible Study and recreational activities. The ideal candidate will have at least 2 years of experience as a Youth Coordinator or demonstrate the ability to...


  • Tampa, Florida, United States Tampa JCCFederation Inc. Full time

    About Us: Tampa JCC/Federation Inc. is a dynamic organization dedicated to providing high-quality services and programs to the senior community. We are committed to delivering exceptional care and creating meaningful experiences for our residents. Our team is passionate about what we do, and we are seeking like-minded individuals to join us. This is an...


  • Tampa, Florida, United States Little Words Project Full time

    Job ResponsibilitiesDeliver exceptional customer service, ensuring a positive shopping experience for all customers.Share product knowledge, recommend items based on customer needs, and guide them through the shopping process.Process transactions accurately, handle customer complaints professionally, and maintain a high level of accuracy when handling cash...


  • Tampa, Florida, United States Aeropostale Full time

    Aeropostale seeks Customer Experience Specialists to join our team! As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service by engaging with customers, understanding their fashion needs, and providing personalized product recommendations.About the OpportunityBuild strong relationships with customersOffer...


  • Tampa, Florida, United States Diverse Lynx Full time

    **Job Overview**Diverse Lynx LLC is a dynamic and innovative company that values diversity and inclusion. We are seeking an experienced Genesys Engage Technical Specialist to join our team.Salary Range: $120,000 - $180,000 per annumAbout the Role:We are looking for a highly skilled technical expert to design, implement, and maintain Genesys contact center...


  • Tampa, Florida, United States REACHUP Full time

    The REACHUP, Inc. is seeking a dedicated and passionate Dad Engagement Specialist to join our team in Hillsborough County.About the Job:This is a full-time position with an estimated salary of $45,000 - $60,000 per year, depending on experience.We are looking for someone who shares our commitment to empowering fathers and father-figures to become more...


  • Tampa, Florida, United States Aeropostale Full time

    Aeropostale Sales PositionAre you passionate about fashion and customer service? Do you enjoy working in a fast-paced retail environment? We are looking for a skilled Retail Sales Representative to join our team at Aeropostale. In this role, you will be responsible for driving sales growth, building strong relationships with customers, and creating an...


  • Tampa, Florida, United States HMG Business Group Full time

    HMG Business Group seeks a skilled Client Solutions Specialist to join our diverse team of professionals.Estimated Salary: $50,000 - $65,000 per yearThe successful candidate will use their unique abilities, desire for growth, and customer service skills to provide exceptional value to our clients.Key Skills:Sales and closing skills, including overcoming...


  • Tampa, Florida, United States Inovalon Full time

    OverviewInovalon is a pioneer in the healthcare industry, founded in 1998 with a mission to empower transformation through technology and data. Our focus on customer success has led to significant growth, and we're looking for a skilled Account Manager to join our Customer Experience and Engagement team.Job DescriptionWe're seeking an experienced Account...