Customer Engagement Specialist
3 days ago
Job Overview
">J. Jill is seeking a skilled Customer Engagement Specialist to join our team. As a key member of our sales floor, you will be responsible for creating genuine connections with customers, guiding them to looks that flatter, and providing exceptional service. Your primary goal will be to assist customers in building great wardrobes by offering helpful advice, suggesting layering and accessorizing options, and re-engaging them appropriately.
About the Role
">This is a full-time position that requires a strong work ethic, excellent communication skills, and the ability to work in a fast-paced environment. You will be expected to greet customers promptly, replenish the sales floor according to minimum product level standards, and assist with floor set execution and ongoing re-merchandising of store displays.
Key Responsibilities
">- ">
- Greet customers promptly and genuinely">
- Create genuine connections with customers">
- Guide customers to looks that flatter">
- Assist customers in building great wardrobes">
- Replenish the sales floor according to minimum product level standards">
- Assist with floor set execution and ongoing re-merchandising of store displays">
Salary Information
">The estimated salary for this position is between $40,000 - $55,000 per year, depending on experience. This figure is based on industry standards and takes into account the location and company requirements.
Requirements
">To be considered for this role, you must have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. Previous retail experience is preferred, but not required.
Benefits
">We offer a competitive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
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