Front Desk Ambassador

5 days ago


Grand Forks, North Dakota, United States My Place Hotels Full time
Job Title:

Front Desk Ambassador

About My Place Hotels:

We are a hotel chain committed to delivering exceptional guest experiences. Our team is dedicated to providing top-notch service and creating memorable stays for our guests.

Salary & Benefits:

We offer a competitive salary of $16-$17 per hour, with monthly bonus potential. Additional benefits include flexible scheduling, direct deposit, cross-training, and growth opportunities.

Job Description:

Key Responsibilities:

  • Welcome and greet guests with a warm and friendly demeanor, efficiently handling check-ins and check-outs.
  • Manage reservations, accurately record charges for rooms, taxes, My Store purchases, and pet fees according to hotel policy.
  • Serve as the go-to resource for guests by providing information about the hotel, amenities, local attractions, restaurants, shopping, and churches.
  • Address and resolve guest concerns or complaints with professionalism.

Requirements:

  • Basic computer skills, including proficiency in Microsoft Office.
  • Strong communication skills to interact effectively with guests and colleagues.
  • Ability to juggle multiple tasks while maintaining high standards of accuracy and organization.
What We're Looking For:

We seek a reliable, detail-oriented individual with a positive attitude and strong knowledge of the local area.



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