Front Desk Associate at a Planet Fitness Club

5 days ago


Grand Forks, North Dakota, United States Planet Fitness - PF Baseline Fitness Full time

**About Us:**

Planet Fitness - PF Baseline Fitness is a welcoming gym that values its members and strives to create a positive atmosphere for everyone who walks through our doors.

Why Join Our Team?

  • Our club offers a unique blend of fun and functionality, making it an ideal place to work out and socialize.
  • As a Customer Service Representative, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences.
  • You'll have the opportunity to develop your skills and advance your career in a supportive and motivating environment.

Key Responsibilities:

  • Greet members, prospective members, and guests, providing outstanding customer service.
  • Handle all front desk activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
  • Respond to questions and concerns in a timely and professional manner, escalating issues to management as needed.
  • Assist in maintaining the cleanliness and organization of the club.

What We're Looking For:

  • A background in customer service or a related field.
  • Basic computer proficiency and strong communication skills.
  • A passion for fitness and health, as well as the ability to work effectively in a fast-paced environment.

Estimated Salary Range: $32,000 - $48,000 per year (dependent on location and experience).

This role requires occasional exposure to toxic chemicals and involves lifting up to 50 pounds. If you're looking for a challenging and rewarding career in customer service, we encourage you to apply



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