Fitness Club Representative

4 weeks ago


Grand Forks, North Dakota, United States Planet Fitness - PF Baseline Fitness Full time
About Us

Planet Fitness - PF Baseline Fitness is a leading fitness center that offers a supportive and motivating environment for individuals to achieve their fitness goals.

Job Title: Customer Service Representative

This is an exciting opportunity to join our team as a Customer Service Representative, where you will play a vital role in creating a positive member experience and driving business growth.

  • Main Responsibilities:
  • Delivering exceptional customer service to members, prospective members and guests

  • Managing front desk operations, including answering phone calls and checking members into the system

  • Facilitating new member sign-ups and responding to their queries

  • Maintaining the neatness and cleanliness of the club and ensuring a welcoming atmosphere

  • Working collaboratively with the management team to achieve business objectives

Requirements and Qualifications

To succeed in this role, you will need:

  • Essential Skills:
  • Strong communication and interpersonal skills

  • Basic computer proficiency and experience with membership software

  • A passion for fitness and health, with a focus on delivering exceptional customer experiences

  • Excellent time management and organizational skills

  • Able to work effectively in a team environment and contribute to achieving business objectives

Compensation and Benefits

The estimated annual salary for this position is $45,000-$55,000 based on industry standards and location. Our team members also enjoy various benefits, including:

  • Employee Recognition Program
  • Advancement Opportunities


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