Fitness Club Representative
4 weeks ago
Planet Fitness - PF Baseline Fitness is a leading fitness center that offers a supportive and motivating environment for individuals to achieve their fitness goals.
Job Title: Customer Service RepresentativeThis is an exciting opportunity to join our team as a Customer Service Representative, where you will play a vital role in creating a positive member experience and driving business growth.
- Main Responsibilities:
Delivering exceptional customer service to members, prospective members and guests
Managing front desk operations, including answering phone calls and checking members into the system
Facilitating new member sign-ups and responding to their queries
Maintaining the neatness and cleanliness of the club and ensuring a welcoming atmosphere
Working collaboratively with the management team to achieve business objectives
To succeed in this role, you will need:
- Essential Skills:
Strong communication and interpersonal skills
Basic computer proficiency and experience with membership software
A passion for fitness and health, with a focus on delivering exceptional customer experiences
Excellent time management and organizational skills
Able to work effectively in a team environment and contribute to achieving business objectives
The estimated annual salary for this position is $45,000-$55,000 based on industry standards and location. Our team members also enjoy various benefits, including:
- Employee Recognition Program
- Advancement Opportunities
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