Assistant General Manager

6 days ago


Lubbock, Texas, United States McDonald's Full time
About the Role

We are seeking a highly skilled and experienced Assistant General Manager to join our team at McDonald's. As a key member of our restaurant operations team, you will be responsible for leading the experience, planning for success, and inspiring and empowering our team members to deliver exceptional results.

Key Responsibilities
  • Lead the Experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work. Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
    • Kitchen: Supervise food quality, safety, cost, and new menu items
    • People: Hire, train, and schedule restaurant staff to meet sales and profit goals
    • Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service
  • Plan for Success: Proactively lead and manage all People processes, including but not limited to:
    • Recruiting, Hiring and Onboarding
    • Staffing
    • Performance Management
    • Train, coach and motivate
  • Be in the Know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
  • Take Action First: Ensure food safety measures are set and achieved to McDonald's standards of excellence. Lead important internal functions including Employee Training, Food Safety, and Inventory Management
  • Inspire and Empower: Maintain high level of standard for guest and employee safety
Requirements
  • A passion for helping and serving others (customers and fellow team members)
  • 1+ years' experience leading, motivating and/or developing others
  • A commitment to excellence and safety in the workplace
  • Strong customer service and support focus
  • The ability to communicate effectively and anticipate customer needs
  • To provide solutions and make decisions in a fast-paced environment
What We Offer
  • Competitive pay plus bonus incentives
  • Employee discounts and free meals
  • 15 days paid vacation
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Biweekly direct deposit (DailyPay app available for early payment option)
  • Medical, dental, and vision benefits*

*Available to full time employees after 1 service anniversary



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