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Assistant Store Manager
2 months ago
About the Role
We are seeking a highly skilled and passionate Assistant Store Manager to join our team at Books-A-Million. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in achieving sales targets, recruiting and developing a high-performing team, and providing exceptional customer service.
Key Responsibilities
- Support the Store Manager in achieving sales plans and comp sales goals
- Recruit, develop, and retain a collaborative and passionate team to run the store
- Provide leadership in running an operationally sound business, balancing operations, delegation, and autonomy, and customer-first selling practices
- Monitor and control shrink/loss prevention, payroll hours, and schedules
- Provide product knowledge and information to employees and customers
- Collaborate with retail leadership and HQ partners on trends and customer feedback
- Run sales reports and use data to inform sales strategies
- Merchandise the store in a compelling way, helping the team buy back in-demand items and developing a store that is a part of the community
- Develop a high-performing, customer-focused team with the Store Manager
Requirements
- At least six months of retail store management experience, with a proven track record of leading teams to success
- Strong communication, recruiting, operations, and development skills
- Passion for bookselling and a deep understanding of the industry
- A high school diploma or GED equivalent, with a degree preferred
- Ability to adapt to a fast-changing retail environment